黃金廣場蘇活飯店 (Golden Square Soho)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Loved its central location, overall tidiness, and space inside. Air conditioning is a North American thing I guess lol, and since you don’t have staff onsite: I bought toilet paper at a store.

My stay overall was great, with exceptional communication from the staff. I informed them of my late arrival in advance, and they followed up multiple times to ensure I had all the details to access the property and my room. The room was exactly what we needed—complete with a small table, kitchenette (stove, pots, microwave), and an iron with an ironing board. Everything met my expectations. However, there are a couple of drawbacks to note, especially for colleagues traveling internationally. The property has a UK washer and dryer that require payment using 20p and £1 coins—so plan ahead. The machines are not very efficient, so expect to hang dry your clothes due to limited drying options. Cleanliness was acceptable, though there was a significant amount of dust on top of the closet. Thankfully, there were no bed bug issues, unlike some prior reviews. I’d recommend the property but suggest they provide clearer laundry details in the room or the listing.

Location great a bit noisy at night

Very clean and adequate space. Modern build. Happy with the room

The internet never worked and we emailed them almost daily about it. The location is great. The bed is NOT a King size. We had to ask for shampoo and body wash since it was empty when we arrived. The cleanliness of the sheets was questionable. They did give us a later checkout since the internet never worked. Overall, it was fine. Next time I would stay in a hotel since it was about the same cost.

No AC could be challenging in hot days. Maintenance to be improved. Overall nice stay and very responsive staff

London Collection at Golden Square is centrally placed, Soho on your doorstep, St James and Mayfair too. apartment was right size, no noise from other tenants - could not ask for more. I recommend.

Great location but staff is very unhelpful.

Please refer to the email that I sent to London collection regarding suffering an extreme case of bedbugs. When I woke in the morning I was covered invites literally head to toe. I forwarded an email both to yourselves at Expedia and also to London collection following my conversation with them, I had not heard back for a week from them. I had to call them today 23rd April, and they’ve now promised me a response.

Great apartment. Perfect location for central London.