棕櫚廣場公寓飯店及賭場 (Palms Place Condo Hotel & Casino)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

I had a very frustrating experience booking through Expedia, and I feel it’s important for others to be aware of how their third-party partnerships can impact your stay. In my case, the property I booked was managed through a third-party provider (Zelloo), which made everything significantly more complicated. The listing looked decent online, but the reality was completely different—the property was outdated and clearly not maintained to any reasonable standard.

⭐️⭐️⭐️

When I booked there was no where in the disclosure that this is owned by a third party and that I had to pay for a cleaning fee since it was a condo. Shower and AC was not working properly and didn’t get fixed during our stay. The staff up front couldn’t help because the “condo” was owned by another company.

Great rppm , but you need to pay extra forncleNing service, whichbinwas happy to do

Some work was being done and we had painter's tape on the tile and a can of paint in the closet.

The bathroom sink was lined with mold, the wallpaper was peeling, the bed’s upholstery was ripped and blistered. The marble floor trim was precariously placed and created a hazard. I have pictures.

Room was dirty and run down. Pillows were stained and microwave didn’t work.

gym was clean and there were plenty of equipments.

Stayed here 2x now & never been disappointed. The rooms are bigger than what you can find in the strip. We even got a balcony overlooking the strip & I like that we have a quiet place separate from the casino but easily accessed by a dedicated pathway. The ambiance is quite opulent & the buffet & eateries are sufficient

Room was clean. No balcony. Didn't go to pool. Staff a few we professional and nice.