Mokhtara Diamond (Al Mukhtara Almasi Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Great experience, first time ever I saw check out at 2pm after Zhour prayer! I loved it. Very close to the prophet's mosque. The Zhour Athan woke me up and I was still able to make it to Salah on time! That's how close it is. Staff is pretty helpful.

Good

I didn’t like one floor man or manger attitude(Arabian),he was very rude when he was talking to me not professionally speaking and they said if we want eat in hotel by ordering food,need use their M floor or restaurant,we tried to listen them but everytime we there for eating our lunch we find restaurant Washroom closed,we couldn’t wash our hands after eating,we had to wait till we get to our room for washing our hands,

Nice clean next to the Haram

Decent hotel. Small rooms and a little bit rundown but you get what you pay for. Very close to the Haram, which is a great advantage. What really stands out here are the staff - honorable mention and thanks to Mr Khalid the housekeeping services manager for taking care of my elderly father's needs. His compassion and patience is exemplary. Also a note for Shohag, who was always there for my questions and needs - very helpful and dedicated young fellow.

Non responsive. Bad customer service. We contacted them multiple times but the hotel staff does not respond.

ا

Very amazing staff don good job.

No hot water no air conditioner work

Good service