莫赫塔拉國際 (Al Mukhtara International Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Air conditioning wasn't good

The smell in the room was terrible it smelled of mold and leftovers, the breakfast was poor everyday was the same menu which was eggs and bread the coffee was horrible as well as the juice which had two options the cleaners aren’t found easily when requested to clean the room they came 24 hours later when we were not planning to welcome anyone, don’t advise people to book your stay here.

At night time cooling was dropped and I sweet, very bad

It was lovely to stay in this hotel, staff were nice and friendly.

When I contacted at front desk they shocked me that we don't have the reservation, when i showed her confirmations number they ask me to have a seat after 1hr when i asked the progress they said we found reservation but payment is not made In shorts after a long hustle they took the picture of my credit card statement and gave me a room key Room was very small and smelly

Very unhelpful and uncourteous check-in employees. No help offered, no flexibility demonstrated when their card terminal did not work and blamed the problem on me! Good location otherwise, and quiet room!

Very unclean room and surrounding areas, filthy, reception staff especially females very rude. Can’t speak English. Nil room service during our stay. We had to empty our own rubbish. No clean towels. Dirty water dripping from the ceiling above our bathroom on to towel rail and on to the hair dryer. Bathroom floods, maybe blocked plumbing. Unsafe.

Bad customer service and rooms are very small no space to walk. Bathrooms are not clean, very very poor service

Good service

Not too bad