傑克遜維爾 Tru by Hilton 西 I 295 酒店 (Tru by Hilton Jacksonville West I 295)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Not the best, not the cleanest, ran out of coffee cups, had to use small oatmeal bowls to drink coffee. One of the night time employees in reception was on her phone all night every night.

Great service

Great staff

Traveling with young kids. Lady at the front desk had on her ankle monitor- friendly but creepy vibes . Walked up to the 2nd floor and the small could have made you sick. Carried sleeping kids into room and kept smelling weed all night long. Felt very dirty. Tried to talk to guy at front desk when we checked out about the strong smells and all he did was hand us the managers card. Definitely would not recommend or ever go back

Things I liked - free parking. I find it absurd when a hotel charges you extra to park where you’ve already paid to stay the night, so that was good. Rose was very helpful when we checked in and made sure we had what we needed. The room was decent enough, but rated down a star for 2 reasons. First is the extra slippery shower floor. There’s no texture on that floor and it is, in fact, actually hazardous. The second was the overpowering odor of weed on our floor. The smell was so thick it permeated into our room. That’s just gross, especially since we were in an allegedly smoke free hotel. Yet the smell of burning skunk remained all night as we came and went. Overall, we’d possibly stay there again if we were in the area. Not the best, but certainly not the worst either.

The person check me in while on the phone not even telling me my room number. Conversation on the phone was more important! She was not doing her job.

I think the breakfast could be a whole lot better. The 3rd floor had a smell like poop everyday. The location is behind a truck stop and it one way in and one way out. Other than that it’s a nice a hotel.

Ok place to stay. Convenient to airport and freeway

Good place for relaxing close by downtown Jacksonville

Excellent .family friendly.