阿魯沙宮殿飯店 (Palace Hotel Arusha)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

One of the best hotels in Arusha! Well taken care of and the location is near many amenities

The staff were very friendly. The room was clean. Food was also good.

Forgot clothing behind in one of the rooms and was told house keepers leave for the day and reception didn’t have a key to the lost and found.

The property was cheap, but it's definitely not 4 stars. Every room was dirty, we have visible spots of dirt on the bedsheets, the carpet had stains, pillows had stains. It's as if the room had never been cleaned before it was given to us. We had bed bugs in our room and constantly had problems with dirt throughout. The breakfast options were very limited if you are vegetarian.

The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.

The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.

Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.

Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame

Great breakfast, good equipment in the gym and the staff were wonderful.

Good