東京澀谷凱悅嘉寓飯店 (Hyatt House Tokyo Shibuya)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Excellent service all around the property, convenient location to move around the area, we experience a great stayed, 100% recommendations

Great hotel. Good location, very clean and friendly staff. Highly recommend!

The staff were amazing! I enjoyed the breakfast buffet and the pool. The location is perfect. It’s so close the Shibuya Crossing and all the shops but tucked away from the hustle and bustle. It’s excellent for families. It is a 5 minute walk from Shibuya station. The rooms are clean.

Great hotel for our 3-day stay in Tokyo. As Canadians, it was helpful to have a front desk staff who spoke English and we’re quite helpful to arrange taxis, transport our bags to the next city, and give us tips for were to eat when we arrived late the first night. Room was bright, clean and well setup. In-room laundry was really nice, and the girls liked the pool too. Oh - and the beds and pillows are excellent. You’ll enjoy this place for a family stay.

I absolutely adore the cleanliness of this place and the kindness of its staff. The only thing I regret is the limited room space compared to the price.

Very

Excellent hotel. A true home away from home. Unbeatable location. Highly Recommended. Would stay again.

Great location, clean rooms.

Staff were not knowledgeable about basic surroundings and restaurants. Gave a list of food hall type restaurants nearby which were below average…so not helpful. Rooms are extremely basic and teeny tiny. Zero luxury.

The breakfast wasn’t good. They downgraded my room upon arrival because they didn’t have my room available. I booked a king 3 months out and got downgraded to a twin. However, they tried to accommodate me with breakfast included and a top floor. The room was clean and nice, with an incredible view. I’m also a light sleeper so a top floor is ideal. I do think this hotel is a bit overpriced, but they do have a big apartment style room with laundry, stove, and a big fridge. This place is ideal for a long stay. I only stayed 2 nights so I think I’d stay somewhere else next time. The room and hotel property was very clean. The only other thing was it was a pain to find the hotel and I got lost a bunch of times before figuring out the maze. The hotel lobby is on the top floor and you go out on floor 3 with stairs and escalators so it may be a bit confusing at first, but you eventually figure it out. The staff was nice and helpful. I do wish the breakfast was better considering how much money I spent for 2 nights.