Pinnacle 套房酒店 (Pinnacle Suites)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Excellent service, manageress was very helpful, lovely location, lovely room with sea view

Fantastic location and great hotel with a very good gym. Unfortunately let down by the owner who was cantankerous and rude and lacked people skills. No clarity on bar opening/closing times Addi the young man on reception was brilliant. Very helpful and had good local knowledge of the area and was happy to help us with any additional needs. On the last day we reported our encounter with the owner and expressed our disappointment Asides that the place is really good and would recommend. Hopefully the feedback encourages the owner to educate himself of basic people skills

This was in a great location but unfortunately the lift had broken a month before we arrived and no one informed us. We found walking up 5 flights of stairs not the easiest and wish we had been informed. The air conditioning didn’t work either though we did have a fan. The heat in the room was overbearing.

Good location. Only 2 minutes walk from ferry terminal

No air conditioning but there was a dyson fan and a heater. Room had a coffee machine, mini fridge, hairdryer and a handheld steamer. We stayed in a room overlooking the harbour and it was very quiet. You couldn't hear any noise from the pub next door. Room was modern and very clean. The bed was huge (king) and very comfortable. There were places nearby to get breakfast and is very close to a Sainsbury and M&S food (Apr26).

The room was great!

The room was clean, with modern/quirky tech features. The staff were very friendly and accommodating to our needs, providing a place to store our luggage after the check out time. The hotel is in a good location for the Redjet passenger ferry and the high street with bars and restaurants. It is also located a few mins walk from the taxi rank and bus stop that has connections to Newport.

Very nice

If I could rate it higher I would. Super friendly, great location, very comfortable rooms (even with AC, a big plus!)

Very quirky property and we loved our one night stay. Extremely convenient for public transport (bus and ferry), shopping, dining, sightseeing etc.,. Super bar with LPs and memorabilia plus a robot to serve drinks! Shame the lift wasn’t working. Quite a lot of stairs and I thought it was going to be noisy because they are wooden and it was the end of Cowes week, but we had a very peaceful night. Can see us coming back to this place for a longer stay.