利雅得希爾頓奧拉亞 (Hilton Riyadh Olaya)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

We arrived for check-in and found that the room assigned did not match the room type shown in our reservation. Our booking indicated one king bed and two twin beds, but we were initially assigned a room with one king bed and a sofa bed. The front desk explained that this was due to inaccurate room information displayed on the booking platform. In addition, the first room had a noticeable smoking odor despite being designated as non-smoking. We sincerely appreciate the staff’s prompt assistance in relocating us to another room. Unfortunately, the replacement room had a heavily frosted/blurred window, which significantly affected the view and overall experience. Given the premium rate we paid, the room quality fell below our expectations. As we were celebrating a special occasion, the hotel kindly acknowledged our request, which was a thoughtful gesture. We also appreciated the complimentary light dinner, which was a nice addition to our stay.

Nice property. Breakfast was good. Room was large and cleaned

Clean room and staff “very good”

Five stars for a great stay! The staff is excellent and the hotel is wonderful. I loved my high-floor room, but the only downside was that the outside of the windows needed a good cleaning. It made taking photos of the nice view difficult. Everything else was absolutely perfect, though!

The Hotel is nice, staff was friendly, breakfast was really nice with varieties of choices. Amenities were nice, even though the gym could be a bit bigger.

All services were excellent

Avoid this hotel. The rooms are old-fashioned, poorly maintained, and have a constant and overwhelming stale cigarette odor that doesn’t go away. Fixtures are worn, cleanliness is inconsistent, and the overall condition feels neglected rather than “premium” as advertised. This is not a minor inconvenience — it directly affects your comfort and basic hygiene during your stay. For the price being charged, the standard is completely unacceptable and does not match what is being promised. If you value a clean, comfortable place to stay, book elsewhere. There are significantly better options available for less money. I was moved rooms twice, with no improvement. I decided to cancel my three night booking and stayed at a different hotel nearby, where the difference was immediate: clean, fresh, and properly maintained (Mercure Riyadh Al Anoud). Despite not using the rooms and checking out the same day, I was refused a refund, losing nearly 2,500 SAR. Their refusal to hear the customer, and robotic referral back to ‘terms & conditions’ fails to take into account the negligence, and made it clear just how low quality this hotel is. Do not risk it — choose another hotel.

Centrally located close to shopping and quite and safe

The spa was amazing! This is an excellent hotel!

wonderful stay at the hotel, The staff is impeccable.