雅高TRIBE里昂紅十字山酒店 (TRIBE Lyon Croix Rousse)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

A lighter blanket would be much more energy efficient for the Hotel because the guests have to turn the AC very, very low, to keep from being too hot to sleep! Also many, many, more towel hooks are needed.

Really helpful staff, clean room, good location so really enjoyed my staff there.

Good as always

Lovely hotel and very reasonable price

FIRST of all easy parking

Great Hotel with staff that know how to add value to a stay. A little out of the City but 5 mins walk to Metro that puts the City Centre minutes away. Good neighbourhood. Breakfast included isreally good too. I cant fault the place.

The staffs are excellent

This was a great hotel to stay at during our holiday visit with our family. We will definitely be staying here during future visits.

We stayed at the Tribe for a week for our visit to Lyon and were very happy with it. The staff was extremely kind and friendly and went out of their way for any requests we had. If you're staying in the Croix-Rousse area, this is a great place to stay.

I returned to my room after a day in Lyon & discovered that my room door had been wedged open. My room had been cleaned with nothing more to do. No staff were nearby which concerned me - I looked to find staff to ask why my room was open and was unable to find someone for a few minutes. Once I found a member of staff, I asked why my room had been left open, noting my discomfort at the fact that passports and items of value were in the room (I had walked straight into my room & stayed for many minutes before continuing to look for staff, & was not confronted on whether it was my room - & did not need a key card to enter. This confirmed that anybody could have entered my room without detection & taken my belongings and that the hotel is not safe & secure). When I had explained this to the cleaner (via another member of staff who translated me), the cleaner shrugged & it was translated back to me that my room was fine & it had only been a couple of HOURS since my room had been cleaned that morning. They did not care & offered no apology. I complained to reception, and while they were more apologetic, they lacked sincerity & I had the stark impression that they wanted me to leave them alone. 30 minutes later, my door opened again & another cleaner walked in, despite my room being clean & having confirmation that nobody would enter again. The following morning the room opened again 2 hours before the checkout time. The hotel offered a low, & unacceptable level of compensation