洛瓦 Spa 飯店 (Lova Hotel SPA)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

3stars

Lovely and accommodating staff. Aziza was so friendly and helpful and her lovely nature made my stay more enjoyable. Peaceful atmosphere and great ambience in the dining room. It was my second time here, I already knew it's a lovely place and good staff.

Disappointing stay! I don’t understand how this is rated 4 stars. The hotel feels unclean, outdated, and poorly maintained overall, including an outdated bathroom. I also booked (and paid for) a deluxe room advertised as having a king/queen bed, but it was just two beds pushed together, which was uncomfortable and not what was promised. Another big issue: there were no basic toiletries provided, no dental/hygiene kit, and you’re told to purchase them instead, which is surprising for a “4-star” hotel. On top of that, there was loud construction noise starting around 8am from a shopping center being built right across the street, so resting wasn’t possible. Finally, the staff felt unfriendly and rarely even smiled or acknowledged guests. Overall, bad experience, do yourself a favor and stay at a reputable brand hotel instead.

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Concierge asking very personal questions & making demands . Parking at rear not readily accessible , except to walk around to the front a long distance.

It was amazing overall, amazing service and staff. Only minus is the washroom from day one having a bad smell.

Very clean, lovely, quiet hotel. Lovely staff, delicious food. We were lucky to dine in the Restaurant and experience not only great food, service, ambience but also a guitarist singing songs. So lovely. There is a lot to do in the hotel, there seems to be everything to have yourself a wonderful holiday. Great price also.

الفندق جميل ونظيف يتميز بالمرافق المجانية، الفطور جيد ولكن مكرر بدون تجديد.. أكبر عيب فيه تعطل التكييف المتكرررر

The property was nice

Terrible rooms smells like cigarettes Disgusting bedsheets and uncomfortable beds Rude staff