甜蜜生活飯店 (La Dolce Vita)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

地點很棒，就在老城區內，附近spa吃的買的，都相當方便，價錢便宜划算，房間有夠大

Breakfast was good, rooms are clean. Enjoyed our stay here, would stay again!

The room was very nice but the staff made our stay special. Antony, the general manager went out of his way to recommend great restaurants, spa services and tours. He was spot on with his recommendations. Also his tips about ATMs, safety on the streets and other services were so appreciated. The rest of the staff were equally helpful and kind. We would highly recommend this hotel and look forward to visiting again. Thank you to all the staff but especially Antony.

Avoid! This property was a major disappointment. The room I was given was not in a liveable or hygienic condition, and nothing matched the standards shown online. The environment was unsafe for me, especially as I’m disabled and rely on clean, accessible accommodation. I informed the staff immediately, but they were unhelpful and refused to offer a refund, despite the serious condition of the room. I had to leave for my own health and safety. I strongly advise future travelers to avoid this property. There are far better options that actually care about guests’ wellbeing.

Nice room, great breakfast, Can be a bit noisy inside the hotel.

Very good location. Many good dining/drinking and shopping options within a 300 metre radius. Breakfast food options were limited but average for this level of accommodation in Hanoi - everything was fresh and staff were very helpful.

All the staff were accommodating and genuinely friendly throughout my stay. However, I encountered one issue with a lady at the reception who, unfortunately, did not seem fair or professional in assigning a room based on what I had paid for. Thankfully, a gentleman—whom I believe is a manager—intervened and resolved the situation promptly, ensuring I received the room I originally requested. While I appreciate the overall service, I was disappointed with her attitude, which did not reflect the level of hospitality expected from a front desk representative. I believe further training in customer service and hospitality management would be beneficial for her. Aside from that incident, everything else was excellent. The room was very clean, with housekeeping attending daily. The food was exceptional, and the hotel’s location in the heart of the Old Quarter is perfect. I would still rate the hotel 100% for its overall service and amenities. I truly enjoyed and loved my stay—except for that one unfortunate moment. Thank you for a wonderful experience.

The front desk staff very friendly; the breakfast which was included was delicious and had lots of variety

A great hotel within walking distance of great food and drinking spots. Staff are super helpful and accommodating.

Our stay was excellent! The front counter staff was very helpful and arranged any activities we wanted to do. They even lent me their phone charger until i was able to buy one! The breakfast was excellent with a wide range of foods to choose from. The shower was HOT and the room was clean and beds were very comfortable! We would definately stay there again! Ron & Shauna from Canada