VR CLUB 圖倫河畔 (VR CLUB Tulum Riviera)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

I loved everything about VR club tulum. The staff was very welcoming and kind and polite. Pools are great. The beach had seaweed, but that’s out of any humans control—Mother Nature! The only thing is that the shower water doesn’t get very hot but it’s still warm. Also, it was my birthday and my dads and they gave a cute cake with a cute decoration on the bed. I can’t wait to go back!!!

The food was great

Perfect property for peace and tranquility.

Hotel is new and perfect. Far from the city,like oasis in the middle of desert. I pretty much liked that vibe to be far. Gladly we rented a car. We only signed for breakfast pack which was amazing. Coffee was really bad but that's in almost all Mexico. Everything else was very thoughtful. Didn't like the rule of not permitted walking barefoot in the dining area which is kinda stupid, because beach is 2 metres away and everyone there is barefoot. And also why would I not want to walk barefoot on my vacation near the beach and on perfectly temperatured surface? Lovely view from the window. You are living basically on the beach. Just loved that. Was sad to leave the place

Too rools

Rooms, meals, and staff were great. Early morning coffee service would be so nice.

I would fairly say this is a 3 star hotel and for that they delivered. 4 star no. All 3 pools were green with algae, and the jacuzzi was cold. They did a good job of cleaning the sargasso and making a usable space in the ocean. But bring water shoes. They did not stock my room with coffee pot. I had to ask for the bedding that was missing for the other beds, as well as for beach towels everyday. The regular buffet is 3 star. The other 2 restaurants never had reservations available so we had to eat the dry mediocre food from the regular buffet each day. The power kept going out for an entire day. No one took our luggage to our room. When we asked for a receipt at checkout, we couldn’t get that either, had to take a picture of the computer screen. The room was very clean, views amazing. No kayaks or other aquatic equipment available. The staff were all nice.

VR Club was a beautiful place to spend 2 weeks! Our room was excellent… just what we were looking for, steps from one of the pools and only a few more steps to the ocean! I loved the sunrises every morning! The staff were excellent, very kind and helpful! The buffet was amazing and lots of exciting dishes to choose from! Everything was clean and well cared for and we would recommend this place to anyone! The only thing I may add is that we found the majority of guests were French speaking therefore meeting new friends was difficult if you didn’t speak a 2nd language! Thanks again for a great relaxing and welcoming holiday to Tulum.

We had a great stay here. Super friendly staff, professional, attentive, everything is clean and spotless. The FREE buffet breakfast is really decent and has a wide range of food. You can easily find American breakfast or Mexican style chilaquiles with eggs cooked to order. Bed is not really comfortable and we asked for some blankets but it is not a big problem. Parking is spacious. Beautiful beach view, walk straight to the beach in 1 min, Live music on certain night. We rented a car and took 15 mins every time we wanted to go to Avenida Tulum which is a busy street with shops, restaurants, pharmacies, etc. 10 mins from Xel-ha is a plus! Hand down best experience!

not luxurious but very nice place to be and a great staff