Aeria 公寓白金漢宮 (Buckingham Palace by Aeria Apartments)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

We loved the accommodation, knowing we were in such an old building with so much history is an experience we’d never had before. Being so close to the cathedral was a plus as we went to evensong twice after hearing the bells at 5:15pm announcing the service was about to begin. It’s on each night at 5:30pm and it’s a free way to look inside and sit in the cathedral. The first night the Archbishop was present to listen to the beautiful music performed by the choir. The hotel room, corridors and one of the dining rooms sloped which just added to the charm. Breakfast is included and a wonderful way to meet and chat with other guests and start off our days exploring the town. Canterbury is so beautiful with so much to see and Cathedral Gate is the perfect resting place to enjoy it.

Location was fantastic. Very hard to figure out how to access the flat and we were given the wrong code at first. Customer service team on phone was good though! Flat is just okay compared to others (stayed in many places in London.) Stains on carpet and curtains. Loose fixtures, etc. Basically, it appears no one maintains the flat....just do it all electronically other than cleaners who come. But no one is there to really keep the place up. The outdoor patio was in terrible shape. Would never consider using it. Beds are definitely very firm and pillows were uncomfortable. Slept on sofa instead. Worked fine for one night for three of us as we were in transit from Scotland to the USA, but I would NEVER book this place if you were looking forward to a London vacation as a couple or family.

Decent location but make sure that you check the details for gaining entry. WiFi was quite poor but the rooms were spacious and clean - although there clearly had been someone smoking weed in our room!

Clean, tidy, ease of access and great location

AMAZING Stay, thank you!!!

The good: Location was very central Apartment was spacious The not so good: They don’t provide any consumables so plan to buy your own toilet rolls. The apartment is old and tired, not luxury at all. Bad vinyl flooring coming up, shower head sprays everywhere (someone just descale it please). Double bed felt like two singles pushed together, you get the picture. Overpriced for the state of the place. Maid banging repetitively on the door early in the am for the ONCE WEEKLY cleaning and then when I told her to come back later, she didn’t come back. I guess I should have fitted into her schedule better.

Very roomy; great location; place was in good condition. Very responsive.

1) were greeted by a condescending front desk person. We were not expecting the apartment to be in the basement. 2) One hair dryer for three bedrooms 3) There was very little toiletry and insufficient soap bars and shampoos.4) The refrigerator was a freezer as everything we put in froze.5). the carpets had large stains. This was the first and the last time at this property..

Beautiful and spacious top floor 3 bedroom.

The spaciousness and location of the apartment truly is incredible! However, for the high price point, I expected more - the sofa and several curtains were visibly stained/soiled, one of the mattresses was so lumpy and uncomfortable that the user of that bedroom had quite a few poor nights sleep, and one of the shower drains was stopped up. Furthermore, there were pieces about the stay which were not well communicated- for example, you must pay for additional sets of towels. Also, it was quite confusing how to find the apartment and check-in, and there was not anyone at the counter to help. Additionally, in spite of the company wanting me to pay for additional towels, they scheduled a morning pest control appointment during my stay without my input. Overall, you are paying for the spaciousness and convenience of the location. Not necessarily a great stay.