環翠樓別館飯店 (Kansuiro Annex -Adult Only)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Had a brilliant stay - the staff were really friendly and helpful, the Ryokan felt very traditional but also very modern, and the breakfast the next day was brilliant too.

Had a lovely stay. Staff were lovely and accommodation was great. Big room with great furnishings. Only downside was the road noise but it didn't disrupt sleeping.

Very overpriced hotel with below average service. We honestly don’t care about your local baths if you can’t even provide basic amenities. Hot water goes off mid shower one day, the other day there is no hot water at all. It’s difficult to sleep peacefully at night because of the street noise, rooms are not sound proof. Breakfast is very basic. During check out we ask for a digital invoice and staff say it’s not possible. This is offered even in the third world countries. Big disappointment.

Charming old building, thoughtful staff, and relaxing onsens. We enjoyed our stay!

Great stay overall from check in to check out! Really enjoyed the accommodations with such a beautiful and large room. Town with restaurants is close by within walking distance and the bus and train stops are very convenient! The open air onsen was lovely. Everything was comfortable and the staff was so kind! Was worried about the shared bathrooms but honestly that was so easy and also close enough to the rooms to not feel like a hassle at all.

Clean. Spacious. Beautiful facility. Amazing amenities. Breakfast ok!

So this is an old hotel. Definitely needs renovation. I stayed with my fiancé and if he wasn’t there I wouldn’t have stayed at that hotel. I felt unsafe due to limited things being around the hotel and there was no staff after 8pm. We had to time to the buses because they came every 30 minutes . The taxis were expensive and limited. The hotel is on a main road so it’s noisy. The hot springs are in another building so you have to walk there. We walked there around 8pm and encountered many bugs and a snake. It was not a direct path and there was limited lighting as well. Also the main village is about a 10 minute walk so not much to do by the hotel. They don’t have dinner either.

The service is amazing. Outdoor onsen was highlight. Simple rooms in a gorgeous setting. Nice breakfast. Would go again!

Best onsens

Absolutely phenomenal hotel. My stay at this traditional Japanese ryokan was an amazing experience. The rooms are beautiful, the staff are incredibly friendly and the insensitive were wonderful! I cannot recommend this place enough and I hope to be back someday!