麗晶套房酒店 (Regency Inn & Suites Houston East I 10)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Excelent

nice staff

Room, Towels, Floor, Walls, Sheets were dirty. Killed about 3 roaches and one was smashed on the wall already. Do not recommend. No remote for the tv. Has a foul odor

Staff really friendly and will help with no problems

This place is a cat fish. The rooms are messed up the tvs don’t work. Everywhere is old and needs to be updated the showers heads are full of hard water build up the beds are hard and small these pictures they have up are NOT actual the chair for the desk was broke and just in the corner I definitely wouldn’t have stayed or spent my money if I knew it looked like this

Yes very helpful and courteous

Room was disgusting. There was a paper towel stuffed in the hole in the wall where the smoke detector was supposed to be. The sheets were covered in stains and hairs when we arrived. The mini fridge was ripped from its placing and I guess a new one was put in the corner without them addressing the hole in the tv stand where the other fridge was. The handle to control the water for the shower was sitting on the bathroom counter, completely detached from the shower itself. The room reeked of smoke and it was a waste of my time and money. We spent no longer than 5 minutes in that room due to the conditions. Could not sleep there.

Not the room i asked for, or reserved. If i had known this hotel had been purchased by OYO, I would never have reserved it to start with. There actually is no breakfast at this location.

Great staff

This property robbed me for my reservation. During a winter storm and did not approve a cancellation during this state of emergency. I’m disgusted by this hotel and will never book with them ever again.