吉隆坡市中心頂樓飯店 (THE PENTHOUSE KLCC)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Our unit had an excellent view of KL tower and other skyline views. The unit was spacious (2BR/2BA) and for the most part, up to date. The walls could have used a nice coat of paint, and the doors could do with replacing. I’ve come to realize that in this humid climate, mold and cockroaches will always be present, so it’s just a matter of how much mold (in the bathrooms and shower) you are willing to put up with. As for the cockroaches, it wasn’t until the 3rd day when we finally encountered them (in the bathroom and kitchen). I guess no matter how high up you are, or how much you clean, they will always be present. My biggest complaint has to do with security in the unit. There is no secondary door lock that prevents someone with the door code from entering the unit. Most hotels in the US have a way of latching the door while inside, but this unit did not.

The property was very clean the rooms were spacious with everything in it that you wanted kitchen laundry and two bedrooms with own on suite what more do you want for price excellent

There was a nail on the carpet which hurt my foot and there was also 3 cockroaches in the kitchen and bathroom.

Was denied check-in as counter staff advised that our booking was not found. Insisted that we did not have any booking. No effort to help call Hotels.com but asked us to contact them. We are all drenched from heavy rain had carried our luggage into the reception and now had to carry out to the car again. Spent 1.5 hours trying to verify with Hotels.com on the phone and eventually check-in staff allowed us to check-in saying that they received a call from Hotels.com when he should have helped us to check with our itinerary receipt. Our wifi also didn't work from 4th day onwards.