廣場飯店 - 費爾蒙飯店 (The Plaza, A Fairmont Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Everything in my room was spotless and fresh. I loved room service.

Start to finish the majority of staff lacked a certain level of politeness and couth way that has been there in the past. The only redeeming portions of the stay at the property were the spa (10/10) and the champagne bar. If you’re looking for service 4 seasons or St.Regis all day long

The first word that comes to mind is "coasting." For the same price point, The Carlyle or Fasano are much better options. The Wifi was so poor that I couldn't go on Zoom calls, the chandelier in my room had flickering lights, finishes were on the old and dated side, and the dining/amenities are eye wateringly expensive -- even for Manhattan. I felt bad for the more obviously new tourists who splurged on this hotel thinking that it was a true five star experience.

Rooms were A1

My stay at The Plaza was absolutely unforgettable and worth every penny!!! If you have the Plaza on your top choices, choose the Plaza, you won’t regret it. From the moment I arrived, the customer service was exceptional. The staff was incredibly kind, attentive, and always willing to help with anything I needed. The room was stunning, elegant, and beautifully maintained. The bedding was unbelievably comfortable, making it hard to get out of bed each morning. I also loved the bathtub, and the fact that the water gets wonderfully hot was a huge plus because that is exactly how I like it after a long day in the city. The spacious closets were another luxury touch that made the stay feel even more elevated. The 24/7 room service was delicious and so convenient, which made relaxing at the hotel even better. The location truly cannot be beaten. Being directly across from Central Park and steps away from some of the best high-end shopping in NYC made the experience even more special. The Plaza is truly a gem of New York City, and I cannot wait to come back!!!

Very beautiful and very friendly staff!

From check in to check out the plaza was unreal. The staff is lovely. The property is well maintained. I felt super fancy and would stay here again. 10/10

My husband and I were delighted that our room was available for check-in early. The staff was incredibly helpful and friendly.

A1 Hotel, Most Definitely Will Be Back When Off Tour.

great time thank you