格林公園飯店 (HOTEL FEDERICO II)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

A little old but the location for us was great as we were travelling by car (parking) and the metro was close enough by that we could catch it into Naples. The staff were more than helpful and friendly.

An older hotel but the room was clean, the bathroom was fine. Breakfast was good and the staff very helpful. I would stay there again.

The place is quite with friendly staff

Really polite staff with AC, but very noisy, not very comfortable

Kind

It was quite good. We liked the room and the service.

Staff was very friendly and both desk clerks forgave us our broken Italian and were proud to demonstrate their English skills which far surpassed our Italian. The dinner in the little restaurant was lovingly and proudly served...and was most excellent. A good local red wine was available to accompany the pasta course with a fresh vegetarian tomato sauce. Everything in the room was newly remodeled and comfortable. The hotel is in a generous courtyard with plenty of parking and a well kept manicured garden to walk in. The hotel is on a one-way street and in Naples that means the approach can be tricky and the street signs are next to nonexistent, nonetheless, follow your GPS or let you smart phone tell you when to turn.

I stayed for approximately 8 nights and I was disappointed from the start. THE ONLY PRO for this hotel are THE STAFF. I contacted the staff before my arrival to arrange a late arrival time and they were more than accommodating. I had to address them a few times in regards to my room and the staff was always accommodating. The STAFF are the ONLY things keeping this hotel open. The STAFF are 5 STARS and the hotel is 1. The room itself was a disaster. What is concerning is that I was told I was in their best room. My room had mold in the shower, half of the water did not come out of the shower head, the room reeked of cigar smoke, the walls are paper thin as I was afforded the opportunity to listen to my neighbors snore a few nights and then new neighbors consummate their relationship the next nights, my tv did not work and the plug was held onto the wire by electrical tape. The breakfast in the pictures is not what they serve. My options were cereal, croissant, juice, cafe and milk. This is not a hotel for an extended stay or for non-smokers.

Hotel is decent with friendly staff. But far from Naples city centre and metro stop is also not nearby. Not convenient if you travelling with heavy luggage. Also not a lot of amenities around.

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