Travel Light
- Please make sure to check the section "What to expect" how to use the Travel Light service
- We provide remote check-in from the airport to your hotel with same-day luggage delivery
- Enjoy hands-free sightseeing without worrying about your luggage
- Your checked luggage will arrive by the evening
- Applications made outside the airport counter business hours listed in"what to expect" cannot be delivered
- Available only to guests staying at Applicable hotels. If you have not yet made a reservation for your stay, please make one first
- Complete hotel check-in registration in advance for a smooth hotel entry
- We would appreciate your cooperation to public transportation and destination due to large luggage
- This service can be submitted up to 2 days (from Kansai Airport) or up to 1 week (from other airports) before you use
- You won't be able to change the number of luggage on the day, if you need to change the number of luggage, you must make the reservation change according to the resrvation deadline mentioned above
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活動介紹
Use hotel pre-check-in and luggage delivery services, please follow these steps:
1)After arriving in Japan, register for NEC Smooth Check-in 2)Enter your hotel reservation number, which can be found irn the email from your booking site, in “NEC Smooth Check-in.” 3)Enter your registration card information in "NEC Smooth Check-in. 4)At the airport counter, inform the staff that you will be using “Travel Light” and present the “NEC Smooth Check-in” screen which is displayed Luggage delivery reservation number or Email from delivery company. ＊Email from delivery company. Title：[TravelLight : DELIVERY SERVICE] Reservation Confirmation From：tourism@maruwaunyu.co.jp 5)Write the Luggage delivery reservation number from “NEC Smooth Check-in” or Email from delivery company on the shipping label. 6)Drop off your luggage at the airport counter. 7)Enjoy hands-free travel!
Please click here for more information about NEC Smooth Check-in Smooth check-in may not be available for reservations under certain conditions or circumstances. Please refer to the “how to use” section for details suchas the location of the airport counter.
Airport counter acceptance deadline: Please note luggages cannot be accepted outside business hours.
- Kansai International Airport (KIX) to Osaka City business hour : 6:30 - 2:00PM
- Kansai International Airport (KIX) to Kyoto City business hour : 6:30 - 12:00 PM (Noon)
- Narita International Airport (NRT) to Tokyo City business hour : 6:30 - 1:00 PM
- Tokyo International Airport (HND) to Tokyo City business hour : 6:30 - 1:00 PM
Luggages will be delivered to each hotel by around 8 PM.
Good to know
Confirmation
- You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Additional information
- Please hand carry your passport, flight documents and other important personal items
Information about the size and types of luggage that cannot be stored
- Luggage with a total dimension of length, width, and height exceeding 160 cm
- Weight exceeding 30 kg
- Dangerous goods as defined by the International Air Transport Association (IATA)
- Explosives, flammable liquids, poisons, other hazardous materials, and any items contaminated with such substances
地點
聯絡我們
評價
我把行李從關西機場寄到了大阪梅田的一家旅館。托運行李時，智慧型手機的操作有點麻煩，但由於付款已經完成，所以我可以放心地寄放行李了。在關西機場卸下行李後，我的精神振奮了！很舒服！
我順利地將行李寄存在機場。在飯店取行李很順利。如果有機會，我想再次使用這項服務。
常見問題
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