富國島新世界度假酒店 (New World Phu Quoc Resort)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

It’s a huge resort with lots of space to roam around. However the transport system does not work especially during peak period and raining seasons. Imagine your luggage and clothes are always wet

Great facilities

Excellent

I would give a 4.5* if I could - overall we loved our stay here, the resort has excellent facilities for families - we loved the water park (adults included) and the games/arcade room which was perfect to end the night or escape the sun! Couple of things that docked points - depending on where your villa is, you have to order a buggy to pick you up. Sometimes it’s quick, sometimes you’re waiting up to 7-10mins - that was a tad frustrating esp with a toddler. Also the accessibility around the pool to restaurant / bathroom is only one bridge over the pool, so if you’re on the other side it’s quite a walk - they should have QR codes or staff at different check points to order from. The main room and second room are on opposite ends of the villa, so not ideal if you have young kids, our toddler ended up sleeping in our room and the kitchen space is also separate which isn’t ideal - so layout is a bit off but not a deal breaker! Otherwise the rooms were great! Loved having the private pool too!

Rooms were great but there was no entertainment so at 9 pm the place was dead. The food was good and the happy hour specials were good too. This place is better for families.

Beautiful resort.

The staff here go above and beyond to take care of you and make sure you have a wonderful stay.

It was perfect for 3 families. Everything was excellent!

And I appreciate the ticket for the show

The property is vast and has a great beach. The breakfast buffet was extremely impressive, with wonderful authentic food and great variety. We stayed in a 4 bedroom villa with private pool. The rooms were large and comfortable and easily fit our group of 8 people. The furnishings in and around are villa were looking worn and tired. The bathroom tiles had mold, stains on the couch and carpet, and there were rodent droppings behind the television. The pictures are very impressive, so it was a bit of a let down in person. It just doesn't have that 4/5 star aspect in every area. Service in the restaurants can be very slow as well, even though they are all very warm and welcoming.