皇后大道16號 (16 Queen Avenue)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Unprofessional staff. Don't book anything from HappyDays people. They will make you crazy. Prior to visit, rhey won't answer email questions or phone calls. Won't supply door passcode & parking data until day of visit..And You need to supply them wirh a CC# for security deposit. No parking voucher given, so they promised to reimburse us on our parking... called & emailed 4 times, and still waiting on credit. Staff acts clueless and gives no reassurance that things will be taken care of. Either they are 100% incompetent or dishonest? There's a reason why a lot of their reviews have been poor. Buyer be aware...and run the other way.

I thought the property was fantastic and a great location,the parking was a joke and something they should look at.having to work thier way round and one way system then parking on a double yellow is a bit much.no hot shower for three days in 25 degrees is another thing especially with an 88 year old man who was down for his birthday.lovely place and I would go back,just the details.three coathangers and one was broken and the couch was stained but parking was a bit daft and could be sorted out

Terrible. Communicating with the team was poor. No entrance information was given until minutes before arrival. The room was stifling hot and the windows wouldn't stay open. There was one small fan for two bedrooms. The couch was disgusting. There was no hot water in the shower. The beds were cheap and not comfortable. It was so bad that we booked a different hotel after just 1 night (we booked for 3). Don't let the pictures fool you.

The sofa bed was unusable and needs to be replaced. The internet was slow and Freeview did not work. The location was excellent. Communication prior to visit was incomplete and full information was not provided until 30 minutes before check in. Check in staff were however helpful. Parking was a bonus.

There were no keys when we checked in. These were eventually brought over from a different venue. The property we booked was meant to be a 2 bedroom apartment with an ensuite bathroom. There was no ensuite bathroom. The property had terrible smells from the previous occupants. While the offer of several air freshners helped. We would have expected a cleaner, fresher apartment.

Lovely apartments very clean. Beds are comfy has everything you need .including toilet rolls shampoo washing up liquid . Perfect location . Very central to city centre.we will definatly be returning.

Nice apartment in great location to the city centre and waterfront

great location, ease of communications with hosts

Absolutely perfect. I’ve stayed here several times. Perfect for all amenities, city centre on your doorstep. Virtually everything you could need inside the apartment, from cooking facilities to washing machine. A home from home!

Very easy to get to and staff easy to contact if needed.