Apartmenthaus Berlin Mitte

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

It was good except the carpets.

Location is great, lots of nearby shops and restaurants, beautiful lake which is a 2min walk. Easy communication with the host, very spacious flat, good value for money but the carpet and curtains were not very clean.

clean room and close to a bus stop

Good

The place needs new flooring.

This is a service apartment in a massive residential building on the edge of Kreuzberg district. Our apartment no 406 was exactly what I saw in photos, and it was slightly smaller. Apartment is not in great condition, several things need to be fixed such as our window which we couldn’t fully close, it was not sealed. In cold October nights, this made our stay a bit challenging especially with our 6 months old baby. Cleaning stuff came two times to ask when we would leave on the day of our check-out, we found it a bit annoying. On the positive side, kitchenette had all essentials, room and bathroom was cleaned well with the exception of the old carpet. Building is safe, and surrounded with many supermarkets such as ALDI and LIDL. Location is quite okay, we could walk to Markthalle and East Side Gallery easily.

Everything was great and we love thar we could see the marathon near the Apartaments because that was the purpose of the trip

No wifi and tv didn’t work/turn on. No support when I asked for assistance.

We got exactly what we thought we were getting and it was perfect for our family. The room was well equipped and staff responsive by phone when we had issues. We would happily stay again.

Service was TERRIBLE. I arrived after a day of travel to find I could not get in, because I was supposed to have completed a registration form, which I never received, so I was left standing in front of a locked door, trying to reach customer service, who knows where, who then sent me a form, which I had to complete on my phone, where I could not even read what I was supposed to be agreeing to. Once I got inside, the apartment was much smaller and different than the photos that advertised the place. The beds were uncomfortable. I sent a message to try to get customer service, which went unanswered. I stayed for two weeks and when I requested housekeeping, I was told that was only available for a 50 Euro add on, each time a person came in. The elevator was deathly slow, the room was not well cleaned, most aspects of this place were a disappointment. I would recommend avoiding this place.