格蘭伊萬家庭酒店 (Family Hotel Gran Ivan)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Nice staff, clean bathroom

Unprofessional

Clean, fantastic staff and excellent English spoken, near to shopping mall and bus station( 4 min walk)

Pretty ordinary place. The location isn't really good for cafes and restaurants or much to see walking around, but it is pretty close to the central bus terminal and mall.

Only bad thing. no lift

Please change your disgusting carpets dear owner.They are simply disgusting.

I didn’t like that everything is so old inside,even the dining table was shaking while putting something on the top of it.For majority of the people might be very comfortable or mabiye didn’t matter much,but for us it did because we are coming from Vegas where everything is spotless clean and new.The towels were dirty with brown spots,so I recommend getting your own,beds hard and not comfortable,sun shades broken,bathroom door wasn’t able to be closed.No elevator in the building,so prepare yourself to carry your own heavy luggage floors upstairs,even if you had a serious injury or something and you can’t lift anything.The breakfast is okay,not delicious.The only good thing there is the location and the super kind receptionist,who went above and beyond to make us happy.

We stayed here because it was close to the airport and we had an early flight. Definitely NOT a 3 star hotel, more like 1/1.5 stars. Room was not very clean and very old. The bed was a thin foam mattress, not comfortable. The staff was helpful and nice!

It took 45 minutes for the hotel clerk to process the person before me. He and I were standing and having a nice conversation, but I don't know why it took so long, and she told me, in a stony tone - not at all friendly - to sit down and wait. It was very hot and humid in the lobby - extremely uncomfortable. When the clerk finally got to me, she couldn't find the reservation which was pre-paid. It took almost 20 minutes for her to find it. Although she did apologize, it was not a pleasant way to begin. Then she told me my room would be on the fourth floor, and there is no elevator. So, I carried everything up the stairs. The room was fine and clean, with air conditioning. The bed was comfortable, although the chair at the desk was not comfortable.

I booked a single room and was upgraded to a double studio. The room was quite large, with a sofa, coffee table and dressing table. It had a balcony bit but the view was of apartments. This didn’t bother me as I was only overnighting. There was a minibar, toiletries and a hairdryer (in the wardrobe) It was handy for the airport 6km away but not much in the immediate vicinity.