鳳凰酒店 (Palette Phoenix Hotel)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Very helpful staff

No good customer service not warm welcome

Everything was okay, Patson only got distracted by fire, expedia team and hotel team did a great job to make sure we had accommodation for the night

Very nice stay

in bathroom no shower screen only shower tray no towels in bathroom at all room dirty look and smelly

Service is no good and cleaning service cherge 35 Derham. Also early check-in 100 derham charge. No clean no tisu no wifi .

This was quite possibly the worst hotel experience I've ever had. The hotel is run down, with fittings broken or falling off. It was so noisy inside the hotel overnight, the lift continually making a pinging noise, sound of running water during the night. Tea/coffee making facilites supplied but without a kettle!! How it's rated 3* I'll never know. Fortunately I only chose this hotel as it was close to people I was seeing so spent little time in there. I cannot state this enough.. avoid this hotel.

Quant place. The place is older snd a little tired

Mr Hassan is the only good thing about this hotel. I booked 7 days but had to aftet 2 nights due to EXCESSIVE maintenance work very early in the morning. Not recommended

Only thing i like was Internet which was fast. Else Just an Ordinary Hotel with No Parking. Location is too noisy.