水晶酒店 (Hotel Kristall Orvieto)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Standard room. Nothing fancy but fine for an overnight.

Nice experience

The air conditioning wasn't working in the room. Overall decor looked tired, and the hotel in general could do with investment. Located between two railway tracks, it needs to be much better to want us to go back.

Needs TLC, AC didn’t work. Shower had stains on grout, bed springs felt,

The room itself was worst I’ve ever stayed in. Beds were horrible. One was sunken in and slanted. I looked under sheets and it was falling apart. The toilet was dripping all night and the tiny shower wouldn’t stay on. Had to shower with one hand to keep it on. After the night I went to staff to let th know the issues so that they could fix them for the future. I wasn’t asking for anything just letting them know. They didn’t even apologize just made excuse and didn’t even let me finish speaking. Loved our breakfast woman though! If you are going to Orvieto please do not stay here. Stay up in the city not down by the train tracks like I made the mistake of.

Room was tiny (I guess to be expected) toilet seat Loose/broken, no lock on bathroom door, fridge on the floor, (had to get down on my knees to put water bottles in)

All of the staff was very friendly and accommodating. Our room had a huge pile of dust/dirt in the corner that appears to have been there for quite sometime and mold in the tile grout in the shower.

All of the staff was very friendly and accommodating. Our room had a huge pile of dust/dirt in the corner and mold in the tile grout in the shower. The bed wasn’t very comfortable. I know it’s not a 4 star hotel but cleanliness should be expected.

Not our best choice, the place had great staff, and breakfast was good with nice people serving. Hotel needs an update.

Very friendly and helpful staff