凱藝套房酒店 (Quality Inn & Suites Chattanooga West near Lookout Mountain)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Worn carpeting and unrepaired damage to doors and trim work. Tub faucet was pulled out from the tub surface. Rust stained tile under the vanity. Our room must be next in line for renovations. That’s the only answer. Our first floor room was steps from an unsecured exterior door. We found that upon departure. Complimentary breakfast waffle was good but fruit was not fresh. Apples were soft. Parking lot sign indicated basically to park at your own risk. Bright spot was the comfortable bed/bedding. That’s why it gets two stars.

Remodeling no problem but dirty is a different thing. Someone is not doing the job right

Room was clean. Bed comfortable. Paint chipping off the walls and bathroom was in need of repair from water damage. Carpet was stained - in need of cleaning. Staff was friendly. Park was good. Did not have breakfast. Ice machine broken.

Great place for overnight stay!

Parking and breakfast was terrible

In the middle of being renovated and could use it. Will be great I’m sure once completed with upgrade more modern amenities such as USB catching, updated bathrooms and room furnishings.

The room was okay it was cool and clean but-nothing special. There was a phone number carved into the headboard which we thought was very tacky- but not their fault. They offered breakfast but we did not partake. Bathroom was clean and had very hot water. Check in/out was easy.

Overall great place

We didn’t opt for the breakfast. Check in was a breeze. Thankfully. Room was clean and cool. There was a bit of road noise, due to its location but that eventually subsided into the night. All and all, stay was fine.

The entire facility needs to be redone. Lots of things are falling apart. Walls needs to be repaired starting in the lobby and inside of room. The outlet covers in the room were broken, there were two toothbrushes stuck in the drain in the sink. The smell in the room was so bad, couldn’t tell exactly if it was from water leaks or the fridge was too scared to open it.