蘇州金雞湖中茵皇冠假日酒店 (Crowne Plaza Suzhou by IHG)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

The location is convenient and the view is wonderful. The interior of both the public areas and the room is beautifully designed. The breakfast offers many options with a nice environment.

Very good

Great location and nice view of the lake. Breakfast selection can be improved.

Good

Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb.

The Crowne plaza Suzhou was very clean. The bed very so comfortable and the room was good. The breakfast was superb. Lots of options both Chinese and western. It is located near a shopping centre and also easy access to the metro. There is a walkway around jinji lake accessible from the hotel. We ate 3 nights in the Prince restaurant in the hotel. On 2 occasions, the food was superb. On our last night, the service was dreadful and we waited over 1 hour for food. We asked for non spicy food but it came out so full of chillies that we couldn’t eat it. We ended up leaving the restaurant, very disappointed. On check in, they did not recognise my hotels.com gold membership. Again, I was very disappointed with that. I hope the hotel fixes these issues as it is a good place to stay.

Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast

The hotel is super conveniently located, with a super beautiful lake trail leading to an area with fountain shows at night. 10 minute walk to the arch building, which has an insanely huge shopping mall around it with many dining options. The hotel itself is nice and clean. The views and locations are amazing, would definitely stay again.

Everyone at Crown Plaza is very friendly and accommodating during my stay and made me feel comfortable and happy! Also, the continental breakfast has a great variety. They cleaned my room very well and got to know me as a regular requesting oat milk lattes in the morning. Room service was always attentive and friendly. I would definitely stay here again

Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great.