家木酒店達拉姆大學教堂山分校I-40 (Homewood Suites by Hilton Durham-Chapel Hill / I-40)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

The suite was good sized and well equipped. We were in and out a lot. Staff was very helpful. Location great for areas I wanted to visit.

Issue with room but manager took care of the next day. Hotel has some areas that seem new. But outdoor and pool are not maintained

I'll start with the negatives. The hotel needs a bit of a refresh. The carpeting in the first floor hall is getting a little threadbare. I killed a couple of insects in our bathroom in the middle of the night. On the positive side, the hotel fitness center was reasonably well maintained. Breakfast was exactly what you would expect at a moderately priced Hilton property. The location is very convenient to 15-501 and I-40.

This was an amazing trip. Homewood suites was great I love this place stayed here a few times in the past. We stayed 4 days place was very clean staff was awesome breakfast was delicious with lots of choices. Can’t wait to return again. Thank you so much to the amazing staff of Homewood Suites in Durham NC….

Maintenance needs improvement. Lights needed to be replaced in our room, the fan was not working and the stopper in the sink needed to be fixed. For what we paid, these items should have been done before we arrived. The cleaning staff should check all items in the room before leaving and making ready for the next customer. The hotel did move us to another room which we appreciated, but inconvenient as we had to pack all items up again after unloading.

We came from Homewood Suites Columbia in South Carolina and in comparison this hotel is extremely outdated. It was a bit of a disappointment. Our room was very hot and muggy upon arrival. The third floor was musty with a mixture of different smells. Our room was clean. We could hear the next room over through the bathroom. Breakfast was good and there was options for the entire family. We appreciated the water and coffee provided in the lobby. Our 5 year old enjoyed the pool. One staff member at the front desk was extremely kind and helpful providing us a new key. While another staff member during breakfast was rude. It was viable for a few nights, but we would not book another stay here.

During our stay the bathroom door lock jammed and I was stuck in the bathroom. The front desk clerk said I have to stay until the maintenance guy came in the morning, and then hung up on my son. He refused to help us. There are too many items that malfunction within the property.

We liked the suite format of the room. Particularly for longer stays, the kitchen in the room would benefit from more than one dishwasher soap pouch, and could use hand soap, a strainer, and a vegetable peeler. We never received housekeeping service, though we stayed for five nights. Admittedly, we had a "do not disturb" sign on for several hours on several days, but this was disappointing. We enjoyed the pool and parking was easy. Breakfast selections were ample and the area was clean, but one woman working in the breakfast area was borderline rude to me on several occasions.

I would like to praise the staff for their professionalism, friendliness, and flexibility. Although we had made a mistake in our reservation, the staff worked around it to our benefit in a most welcoming manner. The kitchen staff also went out of their way to accommodate our needs.

Loved this property and all that is offered from the fridge, microwave, stove top, crib and more. I would stay again and the kids loved the pool.