克拉拉塔吉庫瑪拉孔渡假村及 SPA (Taj Kumarakom Resort & Spa, Kerala)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

The hospitality, housekeeping and general staff were excellent. This Taj is not a 5 star property. As much as one can appreciate its history, it is a dated property, yet it sits in the middle of a bird sanctuary. Be aware, the luxury villas have bathrooms that are open air. They do not have AC! This is most uncomfortable in a tropical climate. The hairdryer is attached to the wall making it impossible to dry your hair in a cool environment. This is not my idea of 5 star.

The staff were excellent, attentive, and very helpful, especially with arranging local tours. The half-day backwaters boat tour was a highlight and highly recommended, and the resort grounds were lovely and quiet. The main disappointment was the Alleppey tour, as we were not told in advance that the coir factory, museum, and palace were closed on Monday, which made the long drive less worthwhile. The driver, however, was excellent. The rooms also felt tired and in need of an upgrade, with some basic maintenance issues. Overall, while there were some very positive aspects to the stay, it did not quite meet the standard or value we expected from Taj.

Lovely location amongst lush green gardens. Staff were great, especially the restaurant team, who made us feel at home. Loved afternoon tea, watching the sunset at the lakeside. Trips from the hotel are pricey, but we walked to the bridge and jumped on boats to explore the lake and backwaters.

The beautiful property

FRIENDLY AND COOPERATIVE STAFF. EXCELLENT LOCAL CUSINE CHOICES .

Excellent staff & customer service!

Na

the property is good to be revisted

Lovely property and friendly staff.

We loved our two night stay. The ambience of this resort is amazing. And as usual Taj Resorts has impeccable service. All the staff was constantly smiling and ready to help. We particularly enjoyed our meals. Highly recommended.