阿拉斯酒店及商務公寓 (Arass Hotel & Business Flats)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

The appartment was ok

The flat was convenient and location is excellent 15 min walk to the train station. There was a cleaning service multiple times per our stay. The area is safe and there is a supermarket just in front of the building. The staff was really nice, gave us some tips about the city. Will come back.

Was great, would stay again

The apartment itself, on two levels, was lovely, and quite comfortable. The location of the property was great, just 15 mins from the station. But the room was noisy, in terms of hearing the banging about of other apartment users. There were dead bugs squashed against ceilings and walls. The heating didn't work. On the third day, the WiFi stopped working. I wouldn't recommend this place.

Second time at Arass! Starting to feel like a second home. Great service overall!

The check-in took too long, as the reception was unmanned and we waited for a little while until someone came out to greet us and check us in. We were given an upgrade to a big flat and that was a nice surprise. The flat had a note asking us to clean the kitchen before we left to avoid being charged for cleaning. I find that excessive. This is a hotel after all and it is expected for room maids to clean after you when you check out.

Kitchen was disappointing and room was very noisy due to street and apartment above.

It would be better if hotels provided recycling bins for paper and plastic recycling.

The front desk staff were exceptional. I am sorry that I did not get all of their names, but I do remember Winston very well, a kind and friendly soul. Their thoughtfulness and kindness went a long way towards making my stay memorable. In addition, the room (actually, apartment with kitchenette) to which I was assigned was roomy, bright, comfortable and clean. The neighborhood was convenient and I have nothing to suggest in the way of improvement. The online photos were representative of the apartment in which I stayed.

My room had a bad isolation window, we heard all the streets at the morning, the concierge was So welcoming and happier