天堂島海灘度假村 (Paradise Island Beach Resort)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Excelente servicio muy buena ubicación. Lo único malo es que tienen bachata y típico todo el día hasta en el desayuno.

Room was beautiful, staff was great. everything closes early and it wasn’t a beach view but still beautiful.

Room was spacious and clean. WIFI never worked. Menu has the incorrect closing time. We were not able to order dinner after 7. Please update your menu time. While checking in, the staff waited in two people while attending my reservation. The shows were not available: the days given was for Tuesday. I had high expectation but left disappointed.

Great location

Couldñ”t re arrange after my emergency

Parking lot area and night security is constantly on his phone and the not pay attention and rude . I asked questions in both Spanish and English and he was not personable.

Super especial

I stayed at Paradise Island expecting a relaxing and well-managed experience, but it was the opposite. I checked in on Sunday, and not once was housekeeping done during my stay. The hairs on the shower drain from the day I arrived were still there at checkout. Staff showed little initiative in addressing concerns, and overall service felt inattentive and indifferent. For the price and reputation of this property, the lack of cleanliness and basic hospitality is simply unacceptable. I cannot recommend this hotel and will not be returning.

I like that is private, the beach is beautiful, but I didn’t like the limited food options, and that the bar close so early, if you go there in please be mindful that after 6:30pm there is nothing going on, unless is Saturday. The information/ communication needs to get better, if I’m coming to a new place I expect the employee that you see the most have basic information on what tours they offer, time, cost, or if you don’t want to talk, has brochures ready to handle to the new guest. Sell what you have , at every turn. The rooms needs maintenance a/c got condensed on the first day , if you dropped them under 26 it gets condensed and started leaking.

We had a fabulous 2 nights stay! The room was spacious, well decorated beachie vibe, spacious balcony, updated throughout. The beach club was awesome with gorgeous amenities and the beach is stunning. Drinks, especially the Margaritas was awesome!! Thxs to all the wonderful staff you made our stay memorable.