4 號斯塔吉奧尼但丁民宿套房酒店 (B&B Le 4 Stagioni Dante's Suites by ClaPa Group Dislocated Hospitality)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

dont book they are a scam sent messages saying check in until 9pm got there at 8.15pm and they were closed messaged them and they didnt get back to me untill after 11pm, so i had to book somewhere else for the night went to check in next day as they tried to charge me 120 euros to check in when i had already paid online i only needed to pay city tax of 35

Communication is absolutely terrible. Difficult check-in process, and the room we reserved is not what we got. Paid for early check in, but unit wasn't ready. Also the check-in office is several miles from your actual room, and you are on your own for transportation (cabs cost more than the room). They still have not refunded our deposit and they will only communicate in WhatsApp because that is not easily available for legal purposes. We now have to dispute the deposit charge because they have gone dark.

Noisy. Did online application for 2 nights. Arrived at premises to learn I had to check in at another address that closed before I could get there. Helpline closed and unable to assist.Had to find another hotel nearby for €70. When I visited the checkin address they charged me a late checkin fee of €40 and a refundable bond in 2 weeks of €200!!!! For 2 nights.Even though I’d paid the rental.Totally inflexible and unfair. My friend said THIS IS A SCAM. Room decor was poor and floors not clean. Think carefully before staying with them and read the fine print!

You will pay less if you pay more for another hotel room and location. The mistakes, extra fees and lack of service was shocking. I’ve been home for 3 1/2 weeks, and they still have kept my deposit although I left the room immediately, clean and in good condition.

Hotel location that I booked was not the location that I got. It was 3 metro stops away.

Lovely property, well kept and in the centre of everything even though it was quiet. Only problem was that Reception (and booking in) was on the other side of town and we couldn’t get hold of them when we had a problem operating the safe. Would stay here again though.

Unable to access the room, property want helpful and kept hanging up on both me and hotels.com when they called. Instructions didn't match the property location or the room booked, checking in online should have meant it ẁas all easy but just made it more difficult. Conditions only received after checking in - 200 deposit for 1 night's stay, not in hold but being charged and returned after 30 days. According to other reviews, lots of people had to complain before getting the deposit back. The cafe outside the property tried to assist, they see it all the time and it's apparently not unusual that people can't access or have their booking cancelled.

Not recommended. No staff at the property. Phone not answered. Air conditioning didn’t work. We couldn’t check in first night and had to pay to stay elsewhere. On the plus side, great location right next to metro, and room and bed large and clean. Choice of cafes and restaurants within easy walking distance.

The reception is 2km away from the apartament so it is rudiculous that you have to travel so far between locations. No shuttle provided.

Perfect location, clean but sewage smell in bathroom, check in is on a different hotel. We arrived at 8:59pm but were told that the shuttle only ran until 9pm (?) and didn’t give it to us. We were told the router was inside the room but not only it wasn’t there the wifi signa was very poor or not existing occasionally. We complained about all mosquitoes inside and were offered to pay a deposit for a device that we had to pick up at the reception of another hotel. We enjoyed it because we had the mindset of an ok airbnb not a hotel.