芝加哥-唐納斯格羅夫貝斯特韋斯特酒店 (Best Western Chicago - Downers Grove)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Every thing was good

Great stay for 4 nights. Rooms clean, hotel clean, out door pool nice. Close to shopping.

Very nice breakfast, food well prepared and plenty of options for all

Super rude and not helpful

Good

Todo bien me quedaría de nuevo me quedé 5 días la piscina y la habitación siempre estuvo limpia solo mejoraría el desayuno que cambiara los fines de semana por lo menos pero estuvo espectacular cada vez que vaya a Chicago iré allá hay piscina está cerca de todo espectacular

Great stay clean hotel my kids loved it and the staff was very pleasant the from the front desk to the cleaning staff.

The hall and room needed to be vacuumed. The room smelled a bit musty. It did not look like it had been cleaned very well in a while .The room was right next to the parking lot of a steak house so there was constant foot traffic past the window. There was a garbage truck first thing in the morning right outside the window and I got a text from the hotel wanting me to complete a survey at 7 am.

We called ahead for a potential check in issue and had a note put on the reservation. However, at check in, the person at the desk refused to read the note or listen so it was a large ordeal. One morning, breakfast started at 6 and at 7 am, it was wiped out and no one was working or restocking anything. There also was a bug in the bed and something sticky on the floor under the air conditioner, but no one was concerned. I stayed for a week and the garbage was removed once, no other cleaning.

The rooms very clean, The staff smile and speak 😀 Breakfast was good except meat not cook long enough. Pool was nice. I notice no maintain can be on call overnight if emergency it has to wait until next day. My refrigerator couldn't be replace overnight had to wait until next morning 😩 not fair. But the Manager fix the issue. I am happy