天堂海灣度假村 (Paradise Bay Resort)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Booked a triple sea view for 3 adults they gave us a room that is partially blocked by ( I have photos, if there is a way to attach them I will) other side of the hotel. The AC barely worked, and note that it was 100 degree F outside. They gave only one 350 ml water for 3 people once during our stay. Cleaning service was terrible...despite telling them and turning the clean room button on- it was not cleaned. And the worst part is the hotel (4 star resort? How?) has roaches crawling all over in the room. Again, I have the photos. Complained and they sent a guy with some spray...the guy admitted that they get a lot of complaints. Then they lost AC in the main restaurant (Merril). The other one (Porto) had AC but was full of flies. Complaining only gets you " we are sorry" response from the staff. How can this hotel is allowed to do business? I made a big mistake believing the reviews. Avoid this like a plague. And it was not cheap!

The staff was incredibly helpful, but I must warn you that the property doesn’t match the pictures on the Expedia website. The rooms looked old and outdated. While the staff was great, I wouldn’t stay at this hotel, especially for the price I paid.

The hotel has clean rooms and approachable staff

The hotels is ckean and lobby very nice. Staff very freundly and helpful Breakfast good and dinner ok My disappointment was that we did not find a double bed but 2 single beds together anf for a superior room I was expecting a modern room, but it was clean and view was pretty The bar had few items to choose as snacks 😕

Amazing stay, very clean and very helpful staff. Just it require some maintanance in the pool which it was not safe especially for children.

Poor breakfast

Room immaculately made up every day. Good supply of tea coffee ect. Good fitness centre and pool although chlorine a bit strong. Handy for bus to airport and Valletta. Walking distance to Gozo ferry. Paradise Dive Centre across the road offering try dives, guided dives and dive courses. Would book again

A very warm welcome from the reception team, choice of four lifts to the rooms. Overwhelming choice of delicious food at both breakfast and evening meal which includes complimentary unlimited beer,water and various wines as well as soft drinks. The rooms are very spacious with fantastic views of the bay. All the staff are really helpful.

Great hotel with many amenities and lovely staff. Very convenient location by the Ferry. Lots of activities for kids.

All good 👍