喜來登威基基海灘度假村 (Sheraton Waikiki Beach Resort)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Cleaning crews were so fast. Location is perfect, and swimming pools are nice. 100/10 rate.

very good

A. We weren’t thrilled about having to hunt down and kill a large cockroach in our room. B. The carpeting sorely needs to be shampooed. We were getting black on the bottoms of our feet from the carpeting. C. The music at the infinity pool is HORRIBLE. It’s like 60 year old loud Hawaiian songs that are terrible and are on a 3 hour loop. We could not get them to do anything different.

Room cleaned daily. Staff changed the filter to the ac after the first night wasn’t cooling properly. It was much cooler and comfortable after that. Friendly staff. Great pool. The beach was great and just outside the hotel. Great location for city life, shopping and restaurants.

Hotel was great, however the check in process was terrible. They hold the check in time exactly until the exact time. We arrived early obviously understanding the check in time expectations. However upon arriving 4 hours early and expressing we had a young g child. It feeling well and anything they could do to get us in even 20 min early would be greatly appreciated. However no accommodation not even an offer to charge for early check in nothing…. Then when I show up 2 min prior to check “official time” just to collect room key, I already completed the check in Process, I was told I could not collect them until the exact time…. really not accommodating and normally we go with the flow but sick child in tow I’d expect a little better service. Nothing major but even communication on why they can’t issues cards vs what 2 more minutes then we will help you.

Good Overall

Our Cleaner was nice

Everything was amazing!!!

Best Hawaii experience

Overall great hotel, one of the best along the Waikiki strip especially with the adults only Infinity pool. Not a cheap option to stay at but well and truly worth it, will be the only choice moving forward!