DP Stay酒店式公寓 - Vellore (DoubleTree by Hilton St. Paul East)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Our bathroom was not clean, the tile was filthy and there was very clear water damage on the wall near the shower entrance. I enjoyed having a mini fridge but for the cost I wish breakfast was included. Also wasn't aware there was a parking fee when booking. Big positive is the Hilton App for having a digital key, LOVED that!

What a hotel!

A nightmare.

The staff at this location has no hospitality. Each receptionist I encountered had no personality and should not be working at the front desk. The room was not clean. There were water spots on the desk. The bed was so lumpy, needs a new mattress. The floor was dirty and had not been mopped. No long mirror in the room. Lastly, the cookie was old. It was burnt and kept in the warmer too long. I asked when they were baked and she stated could have been baked the date before. I thought the cookies were supposed to be baked daily. The recipe also must have changed. They tasted nothing like they used and getting cookies is one of the reason I chose to stay here. Very disappointed with Double Tree.

Room was very clean. Water pressure was low in shower, have to pay for overnight parking

The place was neat and clean and staff was helpful

We waited for our room that we paid for via Expedia just to be told 5 hours later that they won't be giving us a room because they didn't have enough cleaned. While we waited the restaurant also closed early. This was a Saturday evening. Since we booked through Expedia we were denied a room. They said they didn't have the money from Expedia so we are pushed off the list at 8pm. We had 3 rooms booked on this reservation, 6 in our whole group. The inconvenience was unfortunate, but their way of helping us was even worse. No effort made to rectify or compensate. We found a hotel nearby with space while the other half of our group stayed at DoubleTree. The next hotel made up for it. It was cleaner and had breakfast included with a restaurant open as well. The staff were very accommodating. Expedia was great in getting us a refund the next day.

My go to stay

Short drive to downtown. Clean, comfy, easy parking.

Great hotel, amazing staff and clean rooms