紐約市蓋特威凱藝全套房酒店 (Quality Suites NYC Gateway)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

The stay was good. Breakfast is limited to Pastries, bread, waffles and yogurt. No proteins or water but super clean. Stayed 3 nights and 4 days, room wasnt cleaned till the 3rd day. For families, sofa bed was only a twin. Washing machine was broke. If visiting New York, plan 1 to 2 hours before scheduled time to get there. Traffic is heavy anytime of the day.

the place staff was very good n helpful

I enjoyed my stay. The hotel and room was clean and well maintained.

The hotel is very old and poorly maintained. One of the biggest frustrations was the room key cards, which frequently stopped working and had to be reactivated multiple times. Even after reactivation, it often took several attempts to unlock the door, which was especially inconvenient when carrying luggage or returning tired after a long day. The breakfast area was also disappointing. The chairs were visibly old and dirty, making it unpleasant and unhygienic to sit and eat. In addition, the elevator was outdated and extremely slow. The hallways had a persistent unpleasant odor that made walking through the corridors uncomfortable. Overall, the property is in need of significant maintenance and upgrades.

Room was great and clean. The breakfast didnt have much just a waffle iron and some stale pastries. Staff was really nice and helpful.

Had a good stay, no problems!

The staff are friendly and responsive. The rooms are decent, the carpet in the corridor requires some work. I felt it is old, but, when I inquired working staff, they said it's recently replaced. It may be a good idea to upgrade carpet with wooden or vinyl tiles for easy maintenance and good appearance. Breakfast options are less but decent.

Quality Suites NYC Gateway I am writing to express my disappointment regarding my recent stay at your hotel. Unfortunately, the property’s condition did not match the images provided on the Expedia booking site, and I found the overall environment to be in urgent need of renovation. During my stay, I noted several significant issues: - Guest Room: The bathtub was rusted, and the surface was peeling. - Lobby: The furniture at the front desk was cracked. - Hallways: The carpets throughout the hallways were visibly dirty. The discrepancy between the online representation and the actual state of the hotel resulted in a very poor experience from the moment I arrived. I hope you will take these concerns into consideration as you plan future improvements to the property.

Window curtain could not cover all window area due to the a/c unit.

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