凱悅嘉寓酒店-斯特林杜勒斯機場北 (HYATT house Sterling/Dulles Airport-North)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Clean room. Good amenities. Need to pay for parking though.

No bar or food on weekends. Biggest complaint was the A/C unit was so loud, I had to sleep with earplugs!

Amazing room, very clean . Beautiful lobby.

The bathroom shower had hair that belonged to the previous traveler left in the shower. The toilet would not flush and I had to call the front desk twice for assistance. After the second phone call, they sent an employee to knock on my door. When I opened the door, the employee could not speak English and shoved a toilet plunger at me. When I asked if she could come in and work on the toilet, she thrust the plunger at me again and made a grunting sound. I took the plunger and had to fix the toilet myself. Next, there was no signage stating they would not clean the room so we were surprised when the room was not done. When I went to the front desk to ask for clean towels, she asked me to bring the dirty towels to her before she could give me clean towels. I refused to do that so she gave me clean towels. Horrible, horrible customer service. I would never recommend this hotel. Oh and one more thing, I killed a bug in the bathroom. While it wasn’t a roach, it was in the roach family!

Rooms clean friendly staff

It’s so beautiful and well lit. Desk staff very helpful and friendly for both check in and out. My room was GORGEOUS and clean and had so many useful amenities I would have never thought to ask for. Plenty of towels, great quality shower gel and shampoo that left my whole body so soft. Standard breakfast buffet spread you would see at like a Hilton/hyatt situation-yummy! Great frequent shuttle service. And only $50 incidental fee. WiFi was fast and free.

Comfortable and pleasant, but recommend going elsewhere for breakfast.

After I arrived IAD airport, I made a phone call to hotel, waiting for shuttle bus to come, driving me to the hotel in about 12 min, I felt the shuttle bus service is very convenient and safe. Room is big and clean with small kitchen (oven, cooking supplies, microwave,etc). Breakfast was great and sufficient, I ate full. However, no dinner provided. you could buy some dry or cold snacks in hotel. The night I stayed, only one elevator worked, taking a bit more time to up and down the floors, as another door of elevator was under repaired. Overall, I felt this hotel very homey.

Great place to stay. I was a little taken back about being charged to park other than that the stay was great. The staff did comp parking after I joined Hyatt rewards program.

Loved the pool and spa decor