凱樂之家旅館 (The Knoll House)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Wonderful staff and a great lo3

Excellent location but very busy road directly outside. Evening food was very good but breakfast less so. Hotel decor was a bit tired and paying extra to use the outdoor pool felt wrong and something we had not encountered anywhere else. The price felt expensive for what was provided.

Property was dated and in need of attention -but understand planning permission is being waited for to replace and modernise the whole hotel site The rooms were clean Location excellant a short walk to a lovely beach Buffett Breakfast was very substantial NOTE if you book thru an agent you Have to pay £10 pp pn for the pool etc !

The staff where all very polite and helpful. When we got to our room it appeared that housekeeping forgot the shower as the previous occupants hair was on the shower wall, this was remedied after about an hour. Food wasn't great for the price given what is on offer within walking distance, and given the final bill for room and food I doubt very much I would return.

Lovely hotel and location. Hotel a little dated and could do with a little revamp Dog friendly so expect many Canines Breakfast was fab. They do the best scrambled eggs!! Varied choice Rooms clean but dated. The WiFi could do with being updated too. Staff very friendly and helpful. Overall, a nice few days away

Great location and buffet breakfast was good. However, to use the pool and spa facilities they asked for a £10 per day per person surcharge as hotel not booked direct, this was not made clear at booking. Ate in restaurant one evening, quality of meal was poor.

We enjoyed it because of the location otherwise it would have just been a 3star hotel. Studland bay is glorious and so easy to access from the hotel. We will go back.

The property was very run down . The facilities were badly looked after, if not non existent. The food was very average. The drinks were extremely overpriced. The hotel was much too expensive for what was on offer. We were expecting a spa hotel, and it definitely wasn’t. Very disappointed.

Our room was really nice with private patio, need to make sure people don’t use as stayed 1 night and had to move people off the patio twice maybe a reserved sign needs putting on the table

If you don’t pay for the hotel directly you have to pay £10 per person per day to use the pool. This adds up for a family. We went for the weekend but check in wasn’t until 4pm and so we had an hour in the pool after 4pm and check out was at 11am on the Sunday, but when we tried to pay on the Sunday we were told that the hotel was at capacity and couldn’t purchase any use of the pool. There was no use booking a hotel with a pool we couldn’t use. They allowed glass by the pool and my grandson managed to cut himself on someone’s broken glass during the one hour we were there. The pool is lovely so it was v disappointing not to use it