大柏樹旅館 (Big Cypress Lodge)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Charged $50 to go to the room 30 minutes early. Refrigerator barely kept food chilled on max. Coffee maker was missing parts. Toilet was dirty. Valet was good. Front desk was okay except for check-in. Barely interested. Sped through the welcome message even though we were the only ones. Lookout deck and windows were closed due to weather. Should have discounted food pricing since you are paying for the view. Food was meh. I might stay again if I cant get a room at the Peabody. The Peabody has far superior service.

They had one first day of the room was clean. Breakfast was on point hot tub was really good and relaxing and a room was so amazing fireplace back and you can sit down and relax and watch over the building. It was something I’d enjoy and let’s get.

We loved our stay. The rooms were clean and all of communal spaces were clean and through fully designed. Not a lot of amenities, but for our short stay it was enough. My kids loved the fancy tubs and the porch overlooking the store. We were not made aware of the scavenger hunt on check in and my kids were upset they missed out on that when we saw it at check out. Overall it was nice, pricey but we enjoyed our time.

Hotel is very nice but lacks entertainment. Wahlburgers is not very good, yet it is the only food option. The Den is very nice for drinks.

Hi ya. The shuttle staff, Willie, a female and Jeremy were all very.friendly and went out of their way for us to see diff things!! Staff thru out bass pro store and lodge were all nice and very friendly!! 😀

We loved the lodge decor and spacious room. It was so quiet we slept very well on a comfortable king size bed. The only concern was there weren’t enough choices for restaurants in the complex. Driving through Memphis was not a good option so we ate at Wahlburgers twice and then didn’t eat anymore during our stay. The staff were very friendly and prompt with any questions we had. We asked for the concierge but they said there wasn’t one. That was a little disappointing. There were no maps of the immediate area.

Everything was top notch. It’s becoming more like years ago.

Great place with so much to offer in it. Never seen anything like this and the place is HUGE! We checked in and out for 1 night only but we will definitely keep this place in mind next time we are in Memphis. Staff were very friendly and courteous and supportive. We ate at Wahlburgers and it was fine. My wife used the hot tub and she loved it. Highly recommend anyone staying at this place when in Memphis or near by.

In room hot tub and balcony are very nice. Waterfall shower was amazing. On site food and bars as well as bowling. Overall wonderful place to stay and so many things to do!

I love love the hot tub the room is very inviting the Staff is on point they know everything about the property😀👍 always a great time