帕拉迪索卡曼海灘全包式住宿 - 瑪雅海濱 (Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Most luxurious experience I’ve ever had. Service in all areas was exceptional, the resort was so clean, beautiful and inviting. Turn down service was great and our concierge Carlos Aquino checked in us daily & made sure everything was going smoothly. I was ecstatic that the room was upgraded & we got an outdoor tub. The room was HUGE & so comfortable. Drinks & food everywhere! Our bartender Victor in the reserve lobby was amazing. The little bites they had in the lobbies were so good! My fave restaurant experiences were at Tokimeku (sushi) & Blue Agave (Mexican Night) where they had the 3 Maria’s singing and dancing & the food was amazing! Also the Michelin star restaurant Sal Steak was so delicious! The breakfast buffet was well stocked & had a variety of food options. The Nespresso cafes were great and their cakes & sandwiches were delicious. The beach was well taken care of, although the sargasm was pretty bad some days, the hotel did clean the beach so you could still enjoy it. The pool was fun. We played pool volleyball and met a fun family that we played with. The swim bar had friendly service & the cabanas were well worth it ($31) especially if the lounges are all taken. Food at the Fahrenheit by the pool was great & convenient. The resort used fresh ingredients that I could see the difference once I left the resort & visited Cancun (especially the Guacamole). We were able to get tours/excursions directly from the hotel via Optium. Cannot recommend enough.

One of the best all inclusive resorts we’ve been too. The staff did everything possible to make our stay the best. And the food! Make sure you spend some time in the quiet zone.

One of the most relaxing vacations! Rooms where more than expected, supper clean and staff very friendly. Highly recommend!!!

Had a really nice stay overall. The hotel is clean, well kept, and just a nice place to be. The staff were the best part — super attentive and helpful, which made a big difference. The food was also better than I expected, especially for an all-inclusive that wasn't super expensive. The one real downside was the beach. It was completely covered in seaweed so you couldn't really use it, and sometimes you could smell it in the outdoor areas of the hotel. The drinks weren't great either, but honestly that's pretty normal for most all-inclusives. Would I go back? Probably yes — mostly because of the staff and I really liked the vibe of the place. It's also in a good spot if you want to do stuff around Playa del Carmen. Next time I'd just check the seaweed situation before booking.

The resort was very clean, and housekeeping did an excellent job throughout our stay. The food was average and may not appeal to people who are used to authentic, high-quality cuisine. The service overall was okay. Unfortunately, we were unable to enjoy the ocean because there was an excessive amount of seaweed. I have never seen so much seaweed on a beach before, and it made swimming impossible. What really made our stay better was the waitress her name REYNA at the beach bar. She was always attentive and brought us great drinks. She even went out of her way to bring a special drink and a cake for my daughter’s birthday. I had informed the resort in advance that it was my daughter’s birthday and hoped they would do something special, but unfortunately, the resort did not acknowledge it. Thanks to the beach bar waitress, my daughter still felt celebrated, and we truly appreciated her kindness and excellent service

Overall the resort was clean and the staff was helpful and professional. We were given 2 Rooms in the Reserve which were very spacious and cleaned twice a day. We made reservations for Hibachi the first night which was great. The second night we had reservations at Cielo (Mexican) which was pretty terrible. How does the Mexican resort mess up Mexican food? The birria tacos were far from birria..watery & very plain. The short rib was pretty basic and the sweet potatoes description as a side was misleading because it was smeared on the plate as presentation only..not a side of mashed sweet potatoes. The appetizers were just ok. We decided to schedule Hibachi for our third night to avoid another unpleasant dining experience. The buffet for breakfast was good. The lunch & dinner buffet items were just ok with not a large variety. The beach unfortunately was a huge disappointment because of the Sargassum. The water was brown and murky and smelled horribly. Although the beach/sand was cleaned it was still impossible to be near it due to the smell. The smell also reached the pool area and hit you in the face the moment you walked outside your room. The overall entertainment at the hotel was sub par. We have stayed at resorts where they have karaoke shows and other theater shows but there was none of that. Sometimes there was music playing at the pool, sometimes it was very quiet. Staff/pool entertainment was no -existent except for once daily aqua-exercise.

It was a great hotel. The concierge were not as attentive as we have had in the past. Overall, beautiful hotel, great food and quiet atmosphere.

We have been traveling to this area for over 15 years and this was the best resort we have stayed at. Love the adults only but still could use the family side. Definitely recommend the Reserve option. Elmer, our concierge was awesome. He took care of everything for us but was never overbearing. Loved the bartender at the Asian restaurant Saturday night ( I can’t remember his name). Nancy and her partner bartender at the Martini bar were awesome. Jesus, at the Ginger bar was great also. Some of the best food we have had…the hibachi was excellent. Blue Agave had the best tacos and one of the best servers- Eduardo. He actually took the time and explained the menu. Sal steakhouse was amazing but you have to pay extra if you want a good size Filet. We went to Sal’s on our Anniversary and they really made our night special. We didn’t go to the special Reserve pool because we were having so much fun at the Fahrenheit pool. We had the best waitress at the pool ( again, I can’t remember her name) but I know she always remembered us. She would even find us in the pool. She even remembered that I like sparkling wine with cranberry juice! Oscar was another bartender by the pool that was very attentive to us also. What I didn’t like - no ceiling fans in the rooms., The pool chairs are awful - very heavy and hard too move around. Also, I wish they had more open air spaces on the adult side like the Ginger bar in the family side.

We had a good stay overall. The rooms were clean, and we had a great time with family. The biggest downside was definitely the amount of seaweed. It was absolutely awful and really ruined our beach time. There were mountains of seaweed, so the only time we could really enjoy ourselves was at the pool. I would have appreciated a heads up about the beach conditions, because we ended up paying for a catamaran tour just to visit another beach. I expected to spend most of our time at the all inclusive resort, but unfortunately that wasn’t the case. The food was okay, but we were not the biggest fans of the Mexican buffet. I definitely think that restaurant could improve the taste and quality of the food. Another thing I didn’t love was the check in experience. When we arrived, we were just pointed in the direction of our room instead of someone helping us or giving clearer instructions, so we had to figure it out on our own. Overall, we enjoyed our family time and the rooms were clean, but the seaweed and a few service details really affected the experience. The staff was excellent. Thank you for our stay.

This place was so relaxing. The staff were very friendly.