達累斯薩拉姆塞雷納酒店 (Dar Es Salaam Serena Hotel)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Room was dirty. Toilet was broken. Buffet was full of old offerings. Do NOT book here. We asked the concierge for a day trip to Zanzibar. Totally ripped us off. Huge kickback to hotel. No meals provided. Tour of Spice Farm and Stonetown did not happen. They wanted to force us to do a zip line. Had to hire motorcycles to miss the last ferry and had to purchase new ferry tickets on a competitor. Wanted an extra fee to return us to our hotel, since we were “late”. Total for two women for the day was $724.

The Staff in the property are amazing especially a lady named Angel. quality of the breakfast, coffeeshop / bar and the view are all great. Location is prime and very safe for tourists not familiar with the city. We very much enjoyed our trip.

Everything was good

Breakfast was fantastic

Property is located at very nice and centrally. However the property is bit old and room are not renovated. The staff is just amazing, above and beyond to take care of their guests. Restaurent can have a bit of more variety on the buffet breakfast or lunch/dinner

Delicious

Excellent customer service throughoutbthe stay. Very friendly and helpful staff. Nothing is too much to ask.

Room upgrade

The room was quite comfortable from the bed to the shower. The shower water pressure is pretty good but the tub is higher than the bathroom floor so it can get awkward. Also it is closed by a curtain and although I am very careful to close the curtain during a shower some water always ended up on the floor. Some of the bathroom amenities could use some fresh calking or paint. Overall it was a good stay.

Staff responsiveness