格蘭德酒店 (Grand Hotel Oslo by Scandic)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Very nice but not quite worth the price. Excellent service, for sure.

Need to carry bags up two flights of 5-6 steps even though there is an elevator. Our room has house keeping cart in front most of the time. That was unsightly

Bedroom amenities lacking. Minimal effort. Tired room, needs a renovation For the price, I don’t believe it’s worth it. Staff not great

Great hotel in a great location

when checking in they said we could not because of the strike this was after a 14 hour plane flight, 20min train ride and 10 min walk. asked to just stay and not worry about cleaning room or anything just a place to sleep after having booked for 6 months. but no so luckily our Daughter & son and families were staying at Thon hotel and through them checking in manager was helpful to find us another Thon to stay put because they were full. I would never recommend the Grand Hotel was willing to turn people out on the streets and not have a place to sleep

Due to the strike the restaurant and bar were not open.

Had hairs in the bathroom (a real ike of mine)... room was a little tired, noise from adjacent bar was disturbing. Bars were all closed in the Hotel due to a strike... no ambience.

Nothing "Grand" about the Grand Oslo. Don't Stay here! The service at the hotel was non-existent. While there was a general strike affecting some hotels in Oslo, they did not inform the guests in advance. They did not compensate the hotel guests in any way - like a free breakfast, dinner or discount. I selected the Grand Oslo over other hotels for it's amenities like the gym, spa and roof top bar. None of them were open for my entire stay. Yet the full rate was charged for a full amenities hotel that was never at my disposal. Why was I not compensated in any way by the hotel or Expedia? I stayed at the hotel for 7 days. No one cleaned the room, changed towels, or even emptied the bins. Guests had to do it for themselves. You could request some service and you "might" have gotten it, if you were lucky. While the strike was outside of the hotel and it's owner corporation Skandic's control, the service, communication on site, and sensitivity to guests was completely in their control and they failed at every turn. My enjoyment of Oslo was coloured by this poor experience. I have little confidence that this hotel could offer a 5 star experience when the strike is over. I encourage others to look at other hotels and chains when decided to visit Oslo. Signed, Extremely Disappointed.

Liked the location.... That was the best part of the stay.... Pretty much downhill after that Have to mention that there was a nation wide strike that definitely had an impact on the service we received. Check in was not well coordinated despite the fact that the people were "marginally" pleasant(Antonio)....but emphasis on the marginally....Could be because the strike caused the staff to be probably overwhelmed and overworked.... Had a good dinner at the hotel restaurant and the gentleman that was behaving as waiter, bartender, seating host and maitre...was very good!! The most disappointing part of our stay was the condition of the room....It was not good at alland certainly not what was depicted on line... The carpet was filthy!!! the room was dated and needed a significant make over... Expected more for the money we paid.... The best thing about this place was the location and ...when fully staffed I think the restaurant is very good....DJP

Rooms have carpets and was terribly warm without the possibility to turn down heat. Opening windows is not an option due to city noise.