凱悦薩凡納酒店 (Hyatt Regency Savannah)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Bed was very uncomfortable and the staff was unable to improve the hardness.

Everything was fine From staff to the property it was an amazing experience will definitely be staying again.

The hotel overall wasn't bad, and the location is excellent—you can easily walk to almost everything from the hotel. However, I don't believe it meets the standards of a 4-star hotel. The lobby is absolutely stunning and makes a great first impression, but unfortunately, the rooms were a huge disappointment. We had to change rooms twice, and each one seemed worse than the last. In the first room: It was very dirty. The bathtub was clogged. There was a lot of hair on the bathroom floor. The bed sheets were stained, which was disgusting. We called for assistance, but after waiting two hours and no one came, we had to call the front desk again. They moved us to another room, but it was even worse. The beautiful lobby gives you high expectations when you arrive, but the guest rooms desperately need to be renovated and maintained better. The location is the hotel's biggest advantage, but the cleanliness and condition of the rooms do not reflect a 4-star experience

I was greeted at check in with a delicious cocktail. Everyone was very friendly and helpful. We had a beautiful river front room. I would definitely stay here again.

Staff was great except for half the time we were told to just grab a luggage, then were aggressively spoken to when we asked where they were to use one. There are only like 2 bellman for the whole hotel, so after waiting 40 minutes we just dragged all our stuff downstairs. Our riverfront room had a great view, but MAKE SURE to close the blinds and crank the AC when you go out for the day or you’ll come back to a 76* room.

That was my second time staying with the Hyatt. I will most definitely stay again. Every thing was great and the location is a plus.

Great location. We had to cut out trip short and the manager at the Hyatt couldn’t be more helpful. Nice amenities with water and coffee and a nice bar and cafe.

Great hotel, close to everything. Staff was very helpful

Very good

I am writing this to warn anyone who makes the mistake of booking a hotel stay here. Absolutely disgusting. They switched us to three different rooms after the first had a broken bed, the second room had stains all over the couch, and the third was not much better. The location does not make up for the rooms either. I worked with two different people at the front desk, one was very kind, the other was not. Luckily we were able to get a refund and book at another hotel the road (also riverfront) but please spare yourself a headache and stay anywhere else but here. It's heyday was at least 30 years ago and all they've done since is slap lipstick on a pig.