戈庫蘭姆水療大酒店 (Gokulam Grand Hotel & Spa Bangalore)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Friendly staffs, clean and comfortable room.

Excellent!

all good

We stayed at this hotel because it was a 5 minutes walk to the wedding venue that we were attending. The staff (everyone) was more than fantastic. Extremely friendly, helpful, and tentative to all our needs. My only complaint is our bathroom (room 809), had a bad smell, which spread to most part of the room. It seems to lessen over our 4 nights stayed. Or perhaps we just gotten used to it. 😊

Great location and customer service

Everything was good.

This is my third stay in Gokulam Grand, and I love it because I get it a more affordable price. The hotel is very clean and most spacious. The bathroom had both a shower and bath tub, giving me all the luxury I wanted. The breakfast had a wide variety of options of both International and Indian cuisine. I enjoyed the south Indian breakfast and some lovely deserts. However, the Wifi was very slow and had to speak to the IT team to get it rectified. There were small things missing, like spa slippers were not available and had to be requested, there were no glasses for drinks and the minibar was empty. However at the price I got, I still think it was a great deal.

Our experience was not great , i had previously contacted them to advise that we will be 3 adults , while it was booked for 2 , but had booked a twin bed room that sleeps three, they they checked us in , but i assumed that this was changed , after two days they said we will have to pay extra , which was fine , but was communicated to us like we were being dishonest. The room had only 1 towel , no hand towels , no ironing board , when we contacted room service , they brought us extra towel no hand towel and a filthy ironing board. We had to then go to the reception and ask again for a clean ironing board , the houspeeking staff said the provided ironing board was fine and after some convincing they changed the ironing board. To top it all we had a cockroach crawling around the table and the beer mug in the Bar. The housekeeping staff only on the third day of our stay provide us with towels for 3 guests. We booked this as all our family from overseas were staying there for the wedding. Our family members found cockroach’s in their rooms as well. We were extremely disappointed for a 5 star hotel. The price is the same as Taj Yeshwantpur which we all agreed would have been a better option .

The location is excellant, rooms are clean and spacious, staff is very very helpful and efficient. Loved our stay there.

This property is a wonderful place to stay and relax. The staff is courteous and very eager to help.