皇家阿爾伯特公寓酒店 (Royal Albert Hotel)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Evrything - location is perfect

Great inner city accommodation, clean room,

Comfortable bed plenty of hot water and close to everything Staff very helpful

Clean

Central location, close to many practical amenities, shops, restaurants and transportation.

Great location in centre Brisbane

First, the staff was very friendly. There was a problem with our clothes dryer and the staff person took care of the situation quickly by taking our clothes and having them dry in another room and bringing the clothes back to us. The room was spacious and had what we needed for a comfortable stay. The location great being in the CBD. The only quibble was the price was a little high which may be due to the location. When I return next time, I plan to stay here again.

Summary: they charged me a bogus fee for using a bed that should have been included in my reservation. It felt like a bait and switch and I really didn't like it. I booked a room for a family of five people. I was placed in a room with one queen/king sized bed, two twin beds, and a full/queen pull out sofa. Should be fine as there are 6 bed spaces in the room. However, at check in the receptionist said there was an extra $50/night to use the pull out. I pointed out that use of the pull out would be necessary to have a bed space for each person in my reservation and the receptionist agreed to send someone up to make up the pull out. She never insisted on payment, so I stayed. It turned out that the hotel was short on bedding, but eventually they found a single sheet, a small blanket, and a single pillow to make up the pull out. Not ideal but okay for a child. Certainly not worth $50/night. Then at checkout, as I'm trying to head to the airport, a different receptionist insisted that I pay for the pull out. Again, a classic bait and switch. How does a booking for 5 people not include the use of 5 bed spaces? How is a sheet, a pillow and a blanket worth $50/night? Why was it not clear I was being charged until checkout? I don't know the answers to these questions, but I do know I'd never stay here again.

Room is showing wear and tear. Dust high up on walls. Staff efficient, great location, generous room size.

Very nice hotel , handy to all facilities. Staff very very good . Would stay here again. Tidy and clean . The only problem is the water pipes when toilets is filling make some strange whistling noise