夏洛特大學紅頂酒店 (Red Roof Inn Charlotte - University)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Brake fast was not good at all

bad area, homeless people across the street, poorly maintianed. pool had no water in it.

The property was very nice online but when we arrived it was a different story. There were sketchy individuals outside, the property was not maintained at all. Carpets in hallway were dirty and the room had a bad odor. The sofa in the room was visibly soiled and in poor condition. The gym was closed. The pool was closed and had dirty water in it. The free breakfast consisted of waffle, bagels, muffins, milk and coffee. No eggs and no meat.

Room smelled musty !! Air unit very old and staff were not that welcoming

Rooms smell like smoke. Not a good experience.

Trash and wrappers and food all thrown in the walk way towards your room DOES NOT HAVE A ELEVATOR so don’t pack no more but one bag water leaking by the stair way and in the rooms, smells like dog piss near the rooms saw a few animals inside the building poorly cleaned and behind a sketchy place doors barley lock very unsafe !! would never recommend this place all though the service and employees were friendly but poorly doing the job I work at hotel so I know how it should look cleanliness even with low maintenance cleaning is part of the job you should not have a cover fee to stay in a place like this I will never be coming back .

Pros: breakfast was okay, you have the choices of making a waffle, eating 2 different kinds of cereals, or a couple different pastries/bagles. No protein and no drinks besides coffee and the gallon of milk they put in a bowl of ice water but don’t worry there are $3 drinks in the vending near front desk. The room was spacious and the tv was big, we brought our own Roku so I’m not sure how it works also nice deep tub. They have daily house keeping which you don’t see often anymore. It’s not in the nicest area but not the worst, I liked that you had to have a keycard or be buzzed in to access the building. They gave us an hour and a half early check in after I called 3 times Cons: THEY WOULD NOT HOLD OUR BAGS WHEN WE FLEW IN. This was the worst thing it caused a plethora of issues for us. I’ve never heard of a hotel not holding bags for guests so we had to figure out things to do for 4 hours with 5 bags. Like I said not the best area, a LOT of homeless at the chicken box right by the hotel, not their fault but an observation. Hallways smelled of marijuana everytime we came in & out Lady said it would be a $50 deposit but charged my card $65, not sure if I got charged extra for early check in or what happened there but made me feel weird. Over all wouldn’t stay here again but got the job done

Great staff, they have always been helpful

PROS: The staff was friendly, the room was clean, I had no issues walking outside to smoke because I felt safe in the smoking area, the Pet Policy was affordable. The room rate was affordable. CONS: The hallway/room had an odor of Marijuana, the walls are thin (you can clearly hear the TV from the next room) if your neighbors aren’t considerate. You can hear noise from above if you are on the 1st floor; like a toddler playing/running around at 1:00 am. With all this being said, my husband and I would stay here again. The staff was outstanding in dealing with the majority of the CONS listed. Bring a small bottle of Fabreeze for the room and the other CON is covered.

It Was OK