夏洛特大學紅頂酒店 (Red Roof Inn Charlotte - University)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Trash and wrappers and food all thrown in the walk way towards your room DOES NOT HAVE A ELEVATOR so don’t pack no more but one bag water leaking by the stair way and in the rooms, smells like dog piss near the rooms saw a few animals inside the building poorly cleaned and behind a sketchy place doors barley lock very unsafe !! would never recommend this place all though the service and employees were friendly but poorly doing the job I work at hotel so I know how it should look cleanliness even with low maintenance cleaning is part of the job you should not have a cover fee to stay in a place like this I will never be coming back .

Pros: breakfast was okay, you have the choices of making a waffle, eating 2 different kinds of cereals, or a couple different pastries/bagles. No protein and no drinks besides coffee and the gallon of milk they put in a bowl of ice water but don’t worry there are $3 drinks in the vending near front desk. The room was spacious and the tv was big, we brought our own Roku so I’m not sure how it works also nice deep tub. They have daily house keeping which you don’t see often anymore. It’s not in the nicest area but not the worst, I liked that you had to have a keycard or be buzzed in to access the building. They gave us an hour and a half early check in after I called 3 times Cons: THEY WOULD NOT HOLD OUR BAGS WHEN WE FLEW IN. This was the worst thing it caused a plethora of issues for us. I’ve never heard of a hotel not holding bags for guests so we had to figure out things to do for 4 hours with 5 bags. Like I said not the best area, a LOT of homeless at the chicken box right by the hotel, not their fault but an observation. Hallways smelled of marijuana everytime we came in & out Lady said it would be a $50 deposit but charged my card $65, not sure if I got charged extra for early check in or what happened there but made me feel weird. Over all wouldn’t stay here again but got the job done

Great staff, they have always been helpful

PROS: The staff was friendly, the room was clean, I had no issues walking outside to smoke because I felt safe in the smoking area, the Pet Policy was affordable. The room rate was affordable. CONS: The hallway/room had an odor of Marijuana, the walls are thin (you can clearly hear the TV from the next room) if your neighbors aren’t considerate. You can hear noise from above if you are on the 1st floor; like a toddler playing/running around at 1:00 am. With all this being said, my husband and I would stay here again. The staff was outstanding in dealing with the majority of the CONS listed. Bring a small bottle of Fabreeze for the room and the other CON is covered.

It Was OK

We have stayed at Red Roofs many times before but this is by far the worst experience ever and it will be our last. The first room they put us in smell like fish we requested a change and we were next door to what sounded like two young men playing video games hollering back and forth on & cussing, my husband asked for extra pillows and we were told that we couldn't get any because they couldn't get to them, our room had chipped paint on the walls, the hair dryer Mount was off and the hair dryer was disgusting, there was mold on the ceiling, some kind of brown substance on the bathroom counter, the phone didn't work had to use my cell phone to call the front desk at like 11:30 at night to tell the kids next door to keep it down because they were still going at it. They turned it down a little bit but we could still hear then going on until about 3:00 in the morning. NEVER AGAIN ANYWHERE

Breakfast no good. Please put in eggs scramble or overeasy

Room was stinking, smell like dogs. Couch need cleaning, paint peeling, pillows are the worst, so flat you get neck tramps and bed not comfortable all. If they had breakfast, I wouldn't have eaten it. Had tag on the door and cleaning staff still when in my room while I was gone.

Everything was disgusting, dirty and gross. We immediately checked out.

We have a very nice room. The pool wasn't avaliable yet. The breakfast was fruit, waffles, or bagels. Coffee only to drink unless you wanted to buy drinks from a machine.