馬諾美海灘私密酒店-限成人 (Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Amazing place and wonderful staff

Loved the property and the entirety of the staff and team made the stay amazing! Food was delicious and prompt, amenities were clean, lots of extras and additional experiences that enhanced our stay. The only part I would change would be the long check in process. Not sure i would fly in before 3pm check in. Despite being told our room was "almost ready" we ended up waiting the full.3 hrs for the 3pm time. I would have rather paid for early check in. We feel like we lost a day on the resort. We could have dug through our suitcase in the lobby and change in common area restrooms. Personally don't feel comfortable leaving our luggage sitting on the sidewalk. Not our preference for luxury travel. We will be back but Will definitely make sure we minimize the waiting. Love the ocean front master suite room. So comfortable and spacious!

Staff

World class staff and restaurants!

Secrets Maroma Beach is a great resort if you’re looking for a relaxing getaway. Staff is super friendly and helpful. Rooms were always clean and staff attended all our needs. Activities from my opinion were a bit of a let down if you’re under 30 years of age. The restaurant scene was good, the highlight was seaside grill in the afternoon, but what genuinely would bring me back is the staff Roberto & William were excellent and especially how far and beyond the staff went to satisfy my wife’s late night cravings. All around I give Maroma a 8/10 just due to the pool scene starting around 11ish and the resort currently going through renovations so there is a bit of construction sound.

Loved everything!! Great trip

This hotel was so incredible!

This resort was nice, I have been to multiple different resorts on the higher end and I felt like this one was okay. The resort itself is very clean and nice but my biggest issue was I was not able to see the ocean from the pool or anywhere inside the resort. The pool was uncomfortably warm. I knew right when I got into the lobby that this resort is not going to exceed my expectations unfortunately. The restaurants were okay. The service was okay. There wasn’t a lot of variety at the pool except the pool menu and pizza- that was delicious. Overall I would rather have stayed in the Cancun hotel zone. Angel and Francesca were amazing our concierge. So was Antonio and Alberto waiters at the Asian restaurant. Also Sebastian the waiter at the French restaurant. I most likely won’t come back.

This resort exceeded my expectations! Food, hospitality, cleanliness all exceptional!!

Staff was great and 5 stars is well deserved