賈茲馬卡迪薩拉亞度假村 (JAZ Makadi Saraya Resort)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

My stay at Jaz Saraya Resort was truly exceptional from start to finish. From the moment I arrived, the staff went above and beyond to make me feel welcome — their warmth, professionalism, and attention to detail were outstanding and really set the tone for the entire trip. Everything about the resort was simply awesome — the facilities were immaculate, the amenities were top-notch, and the overall atmosphere was both relaxing and vibrant. Every corner of the resort reflected great care and quality. I couldn't have asked for a better experience, and I would highly recommend Jaz Saraya to anyone looking for a perfect getaway. I will definitely be coming back :)

It’s a super kid-friendly resort. The food options were amazingly diverse, although some lacked quality hence the 4 stars. The staff is super friendly, helpful and cheerful; definitely the biggest plus for this resort.

Outstanding resort - Great rooms & services

A lovely stay. Friendly, helpful and polite staff throughout the hotel Food and drink excellent Great pools, animation team and evening entertainment We will definitely visit again Water park excellent

Lovely and comfortable

Property is old, food is good.

Amazing resort with amazing service it will be not the last time

Amazing stay with my frind and his family , only Buffet need some upgrades, especially the desserts, at all thank you Jaz Saraya Resort

I recently stayed at the Jaz Makadi Saraya Resort with my family, occupying 4 rooms. Upon arrival, I declared my two kids, knowing that two children under 12 stay free. However, Mr. Mahmoud, the assistant front desk manager, insisted I upgrade to a family room, claiming my booking only allowed two adults and one child. Despite my youngest being just 5 years old and there being no significant difference between the rooms, I was forced to pay the upgrade. I later discovered that other guests who didn’t declare their kids had no issues and were not charged extra. Mr. Mahmoud was inflexible and maintained a fake smile throughout the process. Another front desk staff member, also named Abanoub, appeared unfriendly and only smiled at foreign guests.I also noticed deliberate reductions in air conditioning in both the reception bar and restaurant, making these areas uncomfortably hot. The lighting in the reception bar was dimmed, seemingly to discourage guests from staying too long and consuming more food and beverages.The animation team has declined compared to previous years, lacking the expertise of former members like Shams. They now pressure guests to write positive Google reviews on the spot and even take photos to send to their management.On the positive side, Mr. Mahmoud Takey, the front desk manager, resolved an issue for another room in our group, and Abanoub, a waiter in the reception bar, was always helpful and smiling. Abd El Masseh, a waiter is also perfect

All was good